Shared Desktop Technician (Contract-to-Perm Opportunity)

Position Overview

The Shared Desktop Technician serves as the primary point of contact for end users providing support and maintenance across the districts desktop computing environment. This role supports both PC and Chromebook devices and ensures all technology is functioning efficiently to meet the needs of students and staff.

This is a contract role expected to run through July with a strong possibility of extension or permanent placement for high-performing candidates. Permanent employees are eligible for New York State public school benefits including healthcare pension and other district offerings.

Key Responsibilities

• Provide day-to-day technical support for staff and students across multiple school locations
• Install configure diagnose repair and maintain PC and Chromebook hardware
• Troubleshoot hardware software and connectivity issues
• Perform upgrades and ensure optimal performance of workstations and devices
• Respond to help desk requests in a timely and professional manner
• Support device deployments imaging and inventory management
• Travel between school sites as needed

Requirements

• Prior experience in desktop support IT help desk or similar role preferred
• Strong troubleshooting and problem-solving skills
• Ability to work independently and manage tasks across multiple locations
• Excellent communication and customer service skills
• Reliable transportation (for travel between sites)

Important Requirements

• NYS Fingerprint Clearance is required prior to start(mandatory for working in a K-12 school environment)

Why This Role

• Opportunity to transition into a permanent school district position
• Access to NYS public school benefits upon permanent hire (healthcare pension etc.)
• Hands-on IT experience in an educational environment
• Consistent weekday schedule with no evenings or weekends