Senior Specialist Engineering

Job Description

A leading organisation is seeking a Senior Specialist: Engineering to join its Process Design and Engineering division. This role is suited to a highly experienced professional who can lead innovation drive business process re-engineering and deliver sophisticated multi-layered solutions that enhance customer experience and operational efficiency. Acting as a key partner to senior stakeholders this individual will play a pivotal role in shaping enterprise-wide strategies and translating them into impactful user-centred outcomes.

Responsibilities:

• Lead the design and optimisation of complex customer-centric business processes across the full business process management lifecycle.
• Develop and implement tactical strategies aligned to organisational objectives and enterprise strategy.
• Manage and deliver large-scale multi-functional projects ensuring quality efficiency and innovation.
• Drive continuous improvement by identifying process inefficiencies and recommending best-fit solutions.
• Translate complex technical and legislative requirements into clear actionable insights.
• Engage and manage senior internal and external stakeholders building strong service-driven relationships.
• Oversee governance risk and compliance within the functional area.
• Lead and develop high-performing teams fostering a culture of accountability collaboration and excellence.
• Manage budgets resources and financial controls to ensure cost-effective delivery.

Requirements:

• Honours / Postgraduate Diploma / Masters Degree in Industrial Engineering Business Analysis Informatics or related field (NQF 8) with 1012 years experience including 34 years at management level.
• OR a Bachelors Degree / Advanced Diploma in Industrial Engineering HCI Computer Science or related field (NQF 7) with 15 years experience including 34 years at management level.
• Proven experience in business process design CX/UX design and process re-engineering within complex environments.
• Strong leadership experience managing technical teams and delivering enterprise-level solutions.
• Expertise in business analysis tools journey mapping user research wireframing and prototyping.
• Excellent analytical thinking problem-solving and stakeholder engagement skills.
• Ability to simplify complexity and drive innovative data-driven decision-making.
• Strong understanding of governance risk compliance and legislative impact analysis.

EE Disclaimer:

All positions will be filled in accordance with the companys Employment Equity plan. We encourage people with disabilities to apply.

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REF: EL01