Binance Accelerator Program- VIP Middle Office

Binance

Job Location:

Hong Kong - Hong Kong

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Binance is a leading global blockchain ecosystem behind the worlds largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300 million people in 100 countries for our industry-leading security user fund transparency trading engine speed deep liquidity and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education research payments institutional services Web3 features and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

About Binance Accelerator Program

Binance Accelerator Program is a concise fixed-term program designed for Early Career Talent to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds leading blockchain ecosystem. Alongside your job there will also be a focus on networking and development which will expand your professional network and build transferable skills to propel you forward in your career. Learn about BAP Program HERE

Who may apply

Current university students and recent graduates

Job Responsibilities

- Responsible for daily operations and maintenance of Binance APP VIP community and Telegram community

- Prepare community operation content including announcements and support for online/offline activities (such as AMAs Binance Square Live streams offline meetups etc.)

- Complete community growth targets according to plan execute new user acquisition engagement and retention initiatives

- Assist in building and operating multilingual VIP communities

- Collaborate with Marketing/Design teams to clarify responsibilities and workflows for copywriting and visual design

- Have independent content publishing permissions manage content through CRM/analytics tools

- Test community operation strategies and optimize content performance

-Operation Frequency: At least 1 community operation event per month (e.g. AMAs Live streams offline meetups)

- Initial Phase: Manager leads event planning intern assists with execution

- Transition Phase: Intern leads event planning Manager provides oversight and quality control

- Budget Approval: Approved by Manager

- Track operation metrics analyze and summarize operational methods replicate successful experiences

- Assist in collecting and organizing VIP level 19 benefits-related materials and user requirements

- Assist in collecting competitive benchmarking data on benefits systems and provide optimization suggestions

- Assist in tracking benefits system implementation information synchronization and process advancement

- Assist in coordinating with relevant business departments (Sales Product MKT) to execute projects

- Track benefits launch progress and collect user satisfaction feedback

- Regularly collect compile and organize competitor community and benefits-related data

- Produce benchmarking analysis reports to inform and optimize operational strategies

- Complete other VIP system community operations benefits and user experience-related tasks assigned by the manager

- Familiar with at least one AI tool (such as ChatGPT Claude Gemini etc.) and able to apply it to scenarios including content creation information organization competitor analysis event planning and operations review.

- Possess basic prompt-writing skills and be able to improve AI output quality based on business needs.

- Able to fact-check refine tone and style and localize AI-generated content to ensure accuracy compliance and alignment with brand guidelines.

Requirements

1. Community Operations Experience

Hands-on experience in community or content operations (internships or campus projects welcome). Able to independently plan and execute online/offline events (AMAs live streams meetups) with a strong execution mindset and results-driven approach.

2. Cross-Functional Collaboration & Project Management

Proven ability to coordinate across multiple teams (Product Design Sales Marketing Customer Service) to drive projects to completion on time. Strong at information sync follow-through and bridging execution gaps between departments.

3. Data Analysis & Competitive Research

Comfortable working with CRM and analytics tools to track community KPIs. Able to compile competitor benchmarking reports and translate data insights into actionable optimization suggestions.

4. Content Creation & Multilingual Communication

Strong written communication skills in both English and Chinese with the ability to independently produce community announcements event copy and operational content. Experience with multilingual community management is a plus.

5. AI Tool Proficiency

Proficient in at least one AI tool (e.g. ChatGPT Claude Gemini) and able to apply it across content creation information organization competitor research and event planning. Possesses basic prompt-writing skills and can fact-check refine tone and align AI-generated content with brand guidelines.

6. Availability & Commitment

Candidates must be available 5 full working days per week with a minimum contract duration of 6 months to ensure continuity and meaningful contribution to ongoing projects.

Why Binance

Shape the future with the worlds leading blockchain ecosystem

Collaborate with world-class talent in a user-centric global organization with a flat structure

Tackle unique fast-paced projects with autonomy in an innovative environment

Thrive in a results-driven workplace with opportunities for career growth and continuous learning

Competitive salary and company benefits

Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.

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We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.