Compliance Associate

About Us

Felix is Canadas first end-to-end platform providing on-demand treatment for everyday health. Felix creates digital-first solutions that increase access for common healthcare needs such as mental health sexual health and daily health. Founded in 2019 Felixs approach to healthcare encompasses assessments lab testing prescriptions fast and discreet delivery and ongoing care all online at .

About the Role

The Compliance Associate will support public-facing compliance activities across the this role you will contribute to compliance oversight by reviewing and assessing external-facing materials and communications supporting the management of third-party agreements and engagements and assisting with the escalation and resolution of inquiries and complaints. You will serve as a key compliance partner to designated teams promoting adherence to regulatory requirements and company standards. The position requires a strong understanding of Canadian laws relating to competition drug advertising consumer protection anti-spam privacy health and their applications.

Responsibilities

• Review marketing materials (including creative assets copy out-of-home campaigns email content social posts and more) for compliance with relevant laws regulations and regulator guidance providing compliant alternatives as needed

• Assist in the compliance-related components of 3rd party engagement management

• Assist on customer escalations and support resolution processes

• Collaborate cross-functionally with clinical customer experience marketing and product teams on compliance matters

• Assist with regulator communication and responses as needed

• Conduct initial legal research

• Create clear accessible compliance documentation to assist non-compliance team members in understanding and applying concepts

• Support other ad hoc compliance activities

Requirements

• Completion of relevant post-secondary education

• Familiarity with relevant roles and technologies including Google Suite Adobe Suite Notion and Claude (or similar AI tools)

• Exceptional analytical and decision-making abilities

• Strong organizational and planning skills

• Excellent English language written skills and keen attention to detail including ability to create edit and proofread technical legal documents

• Comfort with ambiguity an ability to create clarity within grey areas and an eagerness to problem solve and build a strong compliance program

Assets

• 1 years of experience in a customer-facing legal or compliance role

• 1 years of experience with Canadian advertising laws in a highly regulated environment

• French language proficiency

• Education in a legal or policy-related field

• Completion of IAPPs CIPP/C or equivalent with a focus on privacy and AI

• Experience communicating or collaborating with Canadian regulatory bodies (e.g. Ad Standards Canada Health Canada Office of the Privacy Commissioner)

Benefits

• Full medical dental and vision benefits

• Maternity/paternity policy

• 4 weeks vacation (3 weeks anytime 1 week during the holidays)

• Competitive compensation

• Stock option grant

• Remote first work from anywhere in Canada

• Incredible culture powered by highly collaborative and high-performing teams

• Large impact at an early-stage technology company

• Professional development opportunities working closely with founders and the senior leadership team

Seniority Level: Entry-level

Location: Toronto Remote (Canada). We have an office in Toronto but are currently working remotely and open to candidates from anywhere in Canada.

Open Vacancy: This posting is for an existing vacancy at the company.

Our commitment to an inclusive team means embracing diversity and offering equitable access to opportunities and resources for people who might otherwise be excluded. During our recruitment process we provide accommodation at any stage. Candidates can communicate their accommodation needs to the hiring manager directly or by emailing

Required Experience:

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