(Canada) Project Manager Great Lakes
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Job Location:
Mississauga - Canada
Monthly Salary:
$ 87000 - 94000
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company thats founder-led and privately held we empower our employees to push boundaries innovate and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400 integrated partners our platform serves over 30000 provider organizations making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development ensuring our employees have the resources to innovate and make a lasting by Forbes as a top private cloud company and honored as one of Canadas Most Admired Corporate Cultures we offer flexibility growth opportunities and meaningful work.
At PointClickCare we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity productivity and thoughtful decision-making. By integrating AI tools into our daily workflows collaboration is enhanced outcomes are improved and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare so it doesnt just survive it learn more about PointClickCare check out Life at PointClickCareand connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include but not limited to onboarding team events semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include but not limited to weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Job Location:
This position is open to remote candidates. Territory will include states in the Great Lakes Region of the US. Up to 25% travel to client sites will be required.
Position Summary:
Reporting to the Manager of Professional Services you will act as the primary client liaison to lead multiple customer facing EHR implementationprojects simultaneously. You will experience managing customer implementations in a Professional Services environment and have a proven track record for successfully attainingprojectobjectives.
Key Responsibilities:
- Thoroughly understanding the customers business and technical needs
- Acting as primary interface to client business units during all phases of theproject
- Performprojectkick-off meetings with customers and delivery resources
- Identify scope createprojectplan manage monitor and control multiple externally facing customer implementations of our software. Manage theprojectbudget team resources communications andproject plans.
- Ensure that customers successfully migrate to the PointClickCare solution in the most optimal way with an effective transition to support uponprojectclose.
- Monitor and report onprojectprogress problems and recommended solutions to the customer
- Identify and resolve risks and issues in a timely manner. Escalate concerns to theprojectteam and senior management when appropriate.
- Report on deployments schedules budgets and revenue using internal methods.
- Foster continued growth of the teamsprojectmanagement capabilities improving knowledge and experience within the PMO.
- Successfully manages several competing priorities.
- Contribute to the overall goals and objectives of theprojectManagement Office
- Creatingprojectplan identifying scope goals deliverables timelines and required resources
- Managing the day-to-day implementation of operationalprojectaspects definingprojecttasks and resource allocation
- Supporting customers in migration from current to future state in the most optimal way
- Updating and trackingprojecttimelines and deliverables
- Providing direction and support to the implementation team and reviewing deliverables prepared by the team
- Managingprojectissues and dependencies
Required Experience:
- Experience in project management at a skilled level.
- Previous PointClickCare Knowledge is an asset but is not required though previous experience with healthcare systems (EHR EMR Pharmacy) would be great.
- PMP or Prince II designation an asset
- Solid understanding of systems design would be great.
- Great attitude and work ethic.
- Strong leadership and relationship building capabilities with ability to negotiate with and influence others to drive successfulprojectoutcomes.
- Excellent interpersonal and communication skills to interact with not only your team and internal customers but our externals customers also!
- An attention to detail and a passion to achieve quality outcomes is critical.
- Self-starter with the ability to take on new challenges.
- You are a quick learner with strong analytical and problem solving skills.
- Ability to self-manage and monitor and track key performance indicators.
$87000 - $94000 a year
AtPointClickCare base salary is one of the many components that make up our total rewards Canada base salary rangefor this position is $87000 - $94000 bonus or commission equity benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadalocations. Within the range individual compensation is determined by job-related skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
AtPointClickCare base salary is one of the many components that make up our total rewards Canada base salary rangefor this position is $87000 - $94000 bonus or commission equity benefits. Our salary ranges are determined byjob and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canadalocations. Within the range individual compensation is determined by job-related skills and knowledge relevant experienceincluding professional and lived experience and/or work location. Your recruiter can share more information about ourtotal rewards package during the hiring process.
#LI-SG1 #LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race religion national origin status age sex sexual orientation gender identity or expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact emailprotected should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position your information is processed and stored with Lever in accordance with Levers Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information and may use it in relation to future positions to which you apply or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information or if you would like to ask to access correct or delete your information please contact PointClickCares human resources team: emailprotected
PointClickCare is committed to Information Security. By applying to this position if hired you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
IC
About Company
PointClickCare is the #1 cloud-based healthcare software provider helping long-term and post-acute care (LTPAC) providers navigate the new realities of value-based healthcare.
