Service Technician

We are seeking a motivated and reliable Service Technician to join our team. The successful candidate will assist with diagnosing basic issues and performing repairs for clients in their homes in-shop and in residential care settings. This role requires a compassionate attitude willingness to learn and the ability to provide respectful and supportive service.

Key Responsibilities:

• Delivering setting up and installing equipment within a clients home and/or facility. Equipment includes wheelchairs hospital beds lifts and pediatric equipment such as strollers and standers
• Setting up and inspecting equipment in a manner that ensures the overall cleanliness safety and quality of the equipment
  
• Troubleshooting and providing timely diagnosis recommendations for repair.
• Perform maintenance and provide customer support diagnosing issues and offering solutions.
• Explain issues with equipment and repairs to clients
• Working with Seating and Mobility Consultants on equipment trials and demonstrations in conjunction with healthcare professionals
  
• Adhering to Macdonalds Home Health Cares Safety procedures to ensure a safe work environment.
• Fill out detailed work orders and keep records on services that have been performed and order parts needed for repairs if needed
  
• Build and maintain relationships with clients which encourage loyalty
  
• Repair and adjust system components such as sensors transmitters and programmable logic controllers or remove and replace defective parts
  
• Educating clients on how to use and maintain their equipment
  
• Calibrate components and instruments according to manufacturers specifications
  
• Perform scheduled preventive maintenance work and complete test and maintenance reports.
  
• Operating any one of Macdonalds Home Health Cares service fleet vehicles safely and courteously
  

Required Qualifications:

• Basic knowledge of Microsoft Office computers and internet use
• Technically proficient with a keen interest in repairing and troubleshooting mechanical and electrical systems
• Ability to lift weight of up to 100lb
• Team-oriented and dependable with a strong work ethic
• Extremely organized and detailed oriented
• Effective at multitasking and managing time
• Must hold a valid BC drivers license
• Previous healthcare experience is an asset but not required
• Working knowledge of tools and repairs
• Ability to work independently without much supervision
• Must be able to meet the physical requirements of the job which include bending lifting heavy equipment and working in confined spaces
  

We encourage everybody to apply even if they dont meet all the qualifications.MHHC values diverse backgrounds and perspectives.

What we offer:

At MHHC we are proud to provide our employees with the following competitive benefits and rewards package. We offer:

• Fair and attractive compensation which can differ depending on skills and experience.
• Eligibility to the companys bonus plan
• Comprehensive benefits package
• Generous vacation package
• RRSP/DPSP match program
• Tenure recognition through our Anniversary Rewards Program
  
• Monday - Friday working hours

Macdonalds Home Health Care is proud to be an equal opportunity employer. We are dedicated to making life accessible for everyone and that commitment extends to ensuring our workplaces are inclusive and accessible. If you require support or adjustments at any stage of your application please contact us at were here to help.

Required Experience:

Junior IC