System Technician (Level I or II)

Join Our Team at Valley-Wide Health Systems Inc.

Were looking for a detail-orientated System Technician who is dedicated to ensuring the reliability security and efficiency of our technology systems.

What Youll Do:

• Provide day-to-day support for workstations printers phones and end-user applications
• Respond to help desk requests and troubleshoot technical issues
• Maintain and update computer equipment and peripherals
• Support printing scanning and faxing functionality
• Assist with hardware connectivity including video conferencing and clinical devices
• Perform routine maintenance and ensure systems are secure and protected
• Maintain documentation for systems processes and support activities
• Travel to Valley-Wide sites as needed

Level I:

• Entry to early-career level role focused on foundational technical support
• Provides basic troubleshooting and end-user support across systems and devices
• Assists with workstation setup deployments and routine maintenance

Qualifications:

• Associates degree in computer technology or 12 years of related experience
• Strong knowledge of workstation operating systems and peripherals
• Customer service experience with ability to support end users

Level II:

• Advanced role with greater independence and technical responsibility
• Handles complex troubleshooting across hardware software and network systems
• Supports infrastructure components including servers backups and network configurations
• Assists with system improvements and higher-level technical support

Qualifications:

• Associates degree in computer technology and 24 years of network/system support experience
• Advanced troubleshooting skills across systems and infrastructure
• Experience with Active Directory security concepts and network support preferred

Starting pay will be determined based on experience and placement at Level I or Level II.

Why Join Valley-Wide

Valley-Wide Health Systems Inc. is dedicated to providing high-quality patient-centered healthcare to all individuals across our multi-county service area in southern Colorado. As a non-profit Federally Qualified Health Center (FQHC) we offer premier primary and preventive care through our 34 service sites strategically located in rural communities.

We offer a comprehensive benefits package including:

• Free Health Insurance (additional plan options available)
• Employer-paid Air Ambulance Coverage (MASA)
• Employer-paid Basic Life LTD STD
• Retirement Match
• Health Dental Vision Insurance HRA FSA DCA Retirement Plan
• Generous Paid Leave:
  • Vacation: 10 days accrued per year
  • Sick Leave: 12 days accrued per year
  • Holidays: 7days per year 3Floating Holidays

For more information and to apply visit our website: Valley-Wide Careers

Equal Opportunity Employer Statement: Valley-Wide Health Systems Inc. is an Equal Opportunity Employer. We do not discriminate based on race color religion national origin sex age disability or any other status protected by law. All qualified applicants will receive equal opportunity with hiring decisions based on job-related factors.

Employee Rights Under the Family and Medical Leave Act (FMLA) For more information on employee rights under FMLA please visit: FMLA Employee Rights