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• If you are NOT a current employee or student please click Apply and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.

POSITION SPECIFICS

Penn State is currently seeking a Advancement Services Manager in supporting Donor and Member Services. As a member of the Division of Development and Alumni Relations you can play an integral role in Penn States future and contribute to one of the most successful fundraising and alumni relations operations in the country.

Reporting to the Executive Director of Donor & Member Services and working closely with Donor and Member Services as well as other partners this Advancement Services Manager will:

• Oversee the evaluation development and implementation of business processes policies procedures and systems supporting donor/member data and all gift and membership processing.

• Articulate Penn States needs ambitions and values through excellent informal and formal communications;

• Direct develop and coordinate daily accounting for University gifts and alumni membership revenue ensuring accurate handling transferring reconciliation and documentation of funds.

• Ensure compliance with University policies government regulations and industry standards; maintain internal controls that safeguard University assets and support accurate donor intent fulfillment.

• Ensure fiduciary responsibility and adherence to state federal and institutional requirements.

• Lead operational and system wide data updates including biographical loads gift/membership transaction updates and system enhancements.

• Provide data governance oversight including staff training development of data quality standards and creation of processes that promote data accuracy and confidentiality.

• Support the Universitys gift recording and stewardship initiatives and foster strong internal and external relationships.

• Utilize strategic and operational problem solving to ensure timely resolution of customer issues involving donors departments or vendors.

• Participate in strategic planning goal setting operational evaluation and continuous improvement efforts for the Donor and Member Services team.

• Manage coach and mentor assigned staff; guide performance evaluations hiring professional development and daily workflow oversight.

The successful candidate will have:

• At least 3 years of supervisory experience with a proven track record of leading teams and managing direct reports.

• Demonstrated experience in accounting auditing database management operations or related advancement services functions.

• Exemplary interpersonal and communication skills.

• The ability to create and maintain an inclusive and respectful environment for all students and colleagues.

• Strong skills in project management process improvement customer service and data accuracy.

• Experience in higher education advancement/development services.

• Background in philanthropyrelated accounting donor databases or CRM system administration.

• A proven ability to self-motivate and work both independently and as part of a team.

• A commitment to professional development learning and being mentored.

This role is part of the Donor and Member Services team within Development & Alumni Relations and requires strong collaboration with internal departments external vendors donors and University partners. Work may involve occasional extended hours during peak periods or system transitions.

DDAR is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work arrangements should be directed to the hiring manager during the interview process.

MINIMUM EDUCATION WORK EXPERIENCE & REQUIRED CERTIFICATIONS

Penn States Division of Development and Alumni Relations

If you believe in the power of higher educationand philanthropyto shape the public good youll excel right here in Penn States Division of Development and Alumni Relations (DDAR). Our organization includes more than 500 professionals engaging a community of more than 800000 alumni who believe in the power of giving back. Across our interdisciplinary teams of fundraisers alumni relations professionals communicators event planners financial experts and more there is a place for you to make a difference in the lives of students and faculty while taking your own career to new heights. Learn more about us at and explore the success of our most recent campaign at .

Building a Career and a Life at Penn State

Across all campuses and an online World Campus our 100000 students and 17000 faculty and staff know the real measure of success goes beyond the classroomits the positive impact made on communities across the globe. Penn State consistently ranks among the top academic and research universities in the world: position is based at the University Park campus located in State College Pennsylvania. State College is ranked among the lowest-stress and safest small cities in the country with excellent public schools beautiful parks and other natural assets and a broad range of cultural and athletic events and venues: and

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn States salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional addition to comprehensive medical dental and vision coverage employees enjoy robust retirement plans and substantial paid time off which includes holidays vacation and sick time. One of the standout benefits is the generous 75% tuition discount available to employees as well as eligible spouses and children. For more detailed information please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .

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