Systems Coordinator Operating Room Integration Specialist

Integration Specialist is responsible for the daytoday reliability configuration troubleshooting and optimization of multivendor clinical integrations particularly those supporting operating room and procedural environments. This role provides realtime technical support for live clinical settings proactively monitoring system performance resolving issues that could impact patient care or surgical workflow and coordinating rapid resolution across Information Technology Clinical Engineering vendors and clinical stakeholders.

The Integration Specialist performs system administration rootcause analysis and validation of interfaces and data flows between clinical systems (e.g. EHR surgical video and images and device platforms) ensuring data integrity system uptime and compliance with enterprise standards.

The position also plays a key role in new technology implementations and system upgrades supporting system testing golive readiness postimplementation stabilization and longterm sustainment. This includes documenting workflows developing standard operating procedures assisting with change management and serving as a point of contact support for integrated clinical systems.

The Integration Specialist regularly collaborates with surgeons nursing leadership IT teams and vendors to ensure effective technical solutions while minimizing reliance on external service calls and reducing system downtime.

As Surgical Services technology continues to evolve this role may support additional system integrations emerging technologies and process improvement initiatives in alignment with departmental priorities and organizational governance.

• High school diploma or GED required.

Additional Qualifications

• IT experience is strongly preferred.

• Bachelors degree or equivalent experience in a similar operational area such as scheduling medical records desk system and/or transcription preferred.

• Demonstrated knowledge in the following areas: Healthcare software packages (Epic VideoHub Midia Intuitive) systems analysis and design database design and utilization project management software development software testing web technologies and systems documentation.
• Excellent interpersonal communication and organizational skills.
• Experience diagnosing failures in video routing PACS mapping integration stacks capture PCs etc.

Internal applicants currently employed by Mayo Clinic are required to attach their three most recent performance appraisals. If less than three completed please attach as many as are available.