VIP Reservations Trainer Lead Agent
North Arlington, NJ - USA
Job Summary
VIP Lead Agent/ Trainer
Pay: $20-24/hr
Shift: All shifts available able to be flexible - work evenings & weekends
Sign on & Referral Bonus available!
Responsibilities and Duties:
- Assist VIP Reservations Agents upon hire any new training for existing employees and refresher instructions as needed.
- Responsible for accurately booking chauffeured ground transportation (local nationwide and international) as well as farming to our national affiliates out of our NJ/NY office. Reservations come in through several channels.
- Must be able to multi-task frequently switching between heavy phones emails and managing many projects simultaneously with ease and confidence.
- Responsible for continuously monitoring all incoming reservation channels (phone several email inboxes online bookings) while responding to client requests promptly and professionally.
- Responsible for monitoring the status of national rides to ensure clients are provided excellent customer service from our affiliate network.
- Independently review client reservations for accuracy and quality.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Referral program
- Vision insurance
Location: 89 Ridge Rd North Arlington NJ 07031
Required Experience:
Unclear Seniority
About Company
Avalon Transportation is one of the leading and fastest-growing transportation companies that delivers premium chauffeured services worldwide to our discerning clientele by our dedicated team of trained professionals. From service by the hour to specialty city-to-city road shows and ... View more