Director, Digital Strategy and Innovation

Location:

At Shoppers Drug Mart were innovating health and wellness in Canada. From prescriptions to walk-in clinics and a beloved loyalty program were caring and supporting our customers in new ways every day.
With more than 1300 locally owned and operated stores from coast to coast the Shoppers Drug Mart network is more than a great place to shop its a great place to work. Were committed to building our talented team who champion collaboration kindness and inclusivity. Join our team and help recognize a healthy future for your career and for all Canadians.

Why this role is important

Reporting directly to the Senior Director Strategy & Systems theDirector of Digital Strategy and Innovationis accountable for defining our digital innovation andensuring these innovative digital capabilities have defined long-term measurable value planned with scalability and standardization in mind. This role owns the definition and effective execution of future-state capabilities. You will guide the product strategy to solutions based on market insight patient and provider healthcare delivery trends innovative technologies and ideas from other industries.A deep understanding of product strategy digital transformation and future-oriented thinkingare required to succeed in this role.

What youll do:

• As a leader you will be required to mentor cross-functional team members fostering a collaborative and high-performance work culture. Provide guidance feedback and professional development opportunities to team members.

• Own the success of future-state digital capabilities definition for innovative program delivery. Responsible to ensure success criteria is established and metrics are available for benefit assessment and tracking.

• Define the value proposition and business case for each new innovative capability using data performance metrics and operational insights.

• Act as an innovation lead and change agent for the organization continuously assessing industry trends emerging technologies and competitor capabilities to bring forward new ideas and opportunities before they are requested.

• Use data and analytics to assess capability performance adoption and impact informing the digital roadmap decisions with evidence.

• Engage with internal stakeholders and partners to share the innovation roadmap introduce new capabilities and ideas and align on future-state vision and outcomes which may include leading stakeholder sessions to collect information on the future vision.

• Influence senior leaders and external partners with clear strategic thinking positioning the organization as a forward-thinking partner.

• Partner closely with the Director of Digital Optimization & Enablement to define what needs to be built and why and hand off capabilities with clear intent outcomes and success measures to ensure smooth transition from build to sustainment.

What you bring:

• Senior product platform or digital leader with experience owning complex systems in production environments. Preference forexperience in product strategy and digital transformation.

• Strong systems thinker who understands how technology operations data and people intersect

• Comfortable operating in ambiguity while driving discipline

• Strong executive communication and influencing skills.

• Passion for innovation user experience and building for the future.

• Data-driven decision maker with a bias toward measurable outcomes

• Credible partner to executive leadership clients and cross-functional teams

• User-obsessed deeply caring about patient provider and operational experience.

• Courageous willing to challenge the status quo and say no when needed.

• Excellent time management organization skills and a keen attention to detail are required

• Ability to guide and mentor colleagues for effective decision-making and leadership abilities

Why work at Shoppers Drug Mart

Acting as consultants supporting internal customers and the Associate-Owners you will get experience unique to the retail industry while working for an award-winning national brand. Benefit from a purchase discount program competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your work co-workers customers and community.

How Youll Succeed:

At Shoppers Drug Mart Inc. we seek great people to continually strengthen our culture. We believe great people model our values are authentic build trust and make connections.

If that sounds like you and you are open-minded responsive to change and up to the challenges provided in a fast-paced retail environment apply today.

Employment Type:

Type of Role:

Shoppers Drug Mart Inc. recognizes Canadas diversity as a source of national pride and strength. We have made it a priority to reflect our nations evolving diversity in the products we sell the people we hire and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday apply to this job via the Workday application.

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