Assistant Program Manager

The Assistant Program Manager (APM) will support the NDU in creating and fostering an environment that is safe therapeutic highly-structured nurturing supportive and positive for all children families staff and community resources in order to provide high quality residential treatment and integrated services. The Assistant Program Manager supports Behavior Technicians in ensuring they and the clients they serve reach their full potential through providing positive enriching and nurturing relationships and activities as well as a stable consistent safe and structured living environment. Assistant Program Managers will work a combination of in ratio and out of ratio hours each week and will focus on modeling leadership and supporting the growth of a program that seeks to embrace and empower the children served every day.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of positions given this title. Employees may be requested to perform tasks other than those specifically presented in this description.

Programming:

• Support a comprehensive unified team of staff on all shifts by providing leadership support guidance and biweekly supervision to Residential Counselors

• Support the Director in coordinating programmatic logistics which includes awareness of safety and scheduling in the dorms checking in visitors planning for various appointments and passes for children supervising phone calls implementing on and off grounds activities and managing any last minute staff schedule adjustments

• Actively collaborate with clinicians and/or multidisciplinary team to ensure therapeuticenvironment

• Engage with and fully attend to children monitor behavior and interactions closely maintain a safe and healthy environment and meet their physical and emotional needs

• Support residential counselors in planning and executing daily routine schedule and activities for assigned dorm; ensure daily schedules are adhered to and that direct care staff are actively engaging with children

• Assist in the coordination of intakes and discharges

• Work a combination of in ratio and out of ratio time each week providing care and support to all children served modeling proper engagement shift structure and behavior support for direct care staff.

• Assist the Program Manager or Director in providing annual trainings required by licensing and regulatory bodies; collect/submit documents related including training participation/attendance logs

• Participate in treatment and behavioral management plans for individual clients

• Provide behavior management and crisis intervention techniques in full alignment with Therapeutic Crisis Intervention (TCI)

• Interface with collaterals and families providing excellent customer service and creating a welcoming environment

• Care for program facilities by ensuring that program spaces areclean and organized and that all equipment is functioning properly

• Support the Program Manager in ensuring all spaces support the therapeutic purpose of programming and advocate for the needs of clients and staff with respect to all physical plant assets

Personnel:

• Provide support to staff and children in debriefing any serious behavioral incidents or restraints

• Act as a shift leader modeling the responsibilities related to cleanliness of dorm therapeutic environment safety supervision of the children and constant communication for Behavior Technicians

• Oversee and ensure staff completion of comprehensive and accurate required documentation such as logs incidents meal reports and discharge summaries

• Assist the Program Manager in interviewing hiring and disciplining of Behavior Technicians

• Support on-boarding training and shadowing for Behavior Technicians

• Support regularly scheduled training and regular individual and group supervision to Behavior Technicians

• Apply enforce and ensure all staff are held accountable to required standards and expectations as described in the Residential Standards Handbook

• Demonstrate and ensure all interactions between coworkers as well as all interactions in the presence of clients are appropriate respectful and in line with all training principles

Administration:

• Support the Program Manager in the training of all assigned employees to become independent managers of their own timecards and process payroll of all assigned employees

• Support the planning and creation of the agenda for weekly team meetings

• Attend clinical rounds

• Actively participate in supervision and professional development opportunities offered

Complete annual self-evaluation

• Train and support all staff in completing all appropriate documentation for your assigned program

• Obtain a MAP certification and support medication administration and documentation within your assigned program in accordance with all Medication Administration Program(MAP) policies and procedures

• Minimum of 18 months experience working with children and families with at least one year of residential experience

• Bachelors level degree preferred

• Demonstrated commitment to supporting nurturing teaching and empowering children and employees

• Demonstrated experience in ensuring the highest standard of care for children

• Demonstrated ability to maintain strictest confidentiality with respect to agency employee and client information; adhere to all HIPPA guidelines and regulations

• Strong interpersonal and teamwork skills; natural leadership abilities

• Current MAP certification or ability to complete MAP certification within 6 months of hire

• Ability to provide therapeutic physical restraints

• Ability to bend reach move and lift 75 pounds

• Flexible in thinking and scheduling

• Strength in working collaboratively

• Calm thoughtful safe and quick response to emergencies

• Successful in a stressful and fast paced environment

• Must be able to understand and apply principles taught in trainings and seminars to the milieu including all behavior management training

• Must be receptive and responsive to supervision and professional development

• Excellent communication skills (verbal and written)

• Office operations knowledge (email MS Word internet etc.)

• Belief in Italian Home for Childrens mission and strategy

Italian Home for Children is committed to fostering a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race color religion sex sexual orientation gender identity or expression national origin age disability genetic information marital status veteran status height weight or any other characteristic protected by applicable federal state or local laws.

We are dedicated to ensuring a fair hiring process and an equitable work environment. If you require accommodations during the application and/or interview process please contact.

The hourly wage for this role is $22.50-24.50 per hour USD. This number does not reflect additional compensation-related benefits such as PTO medical and life insurance EAP and the Italian Home for Children 403(b) retirement plan.

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