Patient Serv. Coord. III

Site: The General Hospital Corporation

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Job Summary

Massachusetts General Hospital - Physical and Occupational Therapy Department is seeking Patient Service Coordinators to join the MGH - Outpatient Physical Therapy Team as a Patient Service Coordinator at the MGH Waltham location.

Are you the type of person who excels at thinking on your feet using good judgment and driven to provide excellent customer service Do you value developing relationships with patients Do you enjoy managing several tasks at once and solving problems creatively Do you feel pride in a job well done If so this may be the position for you.

Patient Service Coordinator (PSC) a position responsible for greeting patients processing co-pays and exceptional schedule management for a dynamic therapy practice. PSCs make future appointments for patients ensuring that the physical and occupational therapists schedules are full. This is a great opportunity for someone who enjoys interacting with patients and being a part of a large team-oriented practice.

Candidates should have the flexibility to deal with problems as they arise and to quickly create and adjust to new priorities as needed.

Both patients and therapists sometimes run into scheduling problems and need someone to help move appointments to make the most efficient use of everyones time. Thats why candidates must be able to manage several tasks at once use good judgment to solve problems creatively and recognize that they play a valuable role in positive patient and staff experiences.

We have a full-time opening for a qualified applicant meaning only those individuals with a proven track record of exercising good judgment managing several tasks at once and handling constantly changing priorities in a positive professional environment.

Our hospital-based practice at the MGH Waltham location:
52 2nd Ave
Blue Building Suite 3300
Waltham MA 02154

Full time Onsite
Monday -Friday
9:30 am - 6:30pm

If you meet all our requirements and are interested in joining the MGH team please email your resume here. We look forward to hearing from you. But first please make sure you have the following:

High school diploma required

Attention to detail and the ability to multi-task

A flexible upbeat personality and top-notch communication skills

Strong customer service orientation and the ability to interact with diverse groups of patients and therapists

A proven track record of exercising good judgment and handling constantly changing priorities in a positive professional environment -

Proficiency in Microsoft Office applications experience with EPIC preferred

The desire to cultivate personal relationships with patients staff and co-workers Only candidates who meet all these requirements will be considered.

Starting rate for this position is $22hr for experienced candidates

Onsite

52 Second Avenue

40

Regular

Day (United States of America)

Pay Range

$19.37 - $27.71/Hourly

Grade

4

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

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