IT Services Associate
Job Location:
Westwood, CA - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Your Role:
The IT Services Associate role ensures the efficient deployment replacement and maintenance of end-user devices and related peripherals. This role is responsible for managing the annual desktop refresh cycle of approximately 150 machines and preparing equipment for new hires. Success in this role requires strong organizational skills attention to detail and the ability to prioritize tasks in a fast-paced environment. The ideal candidate is proactive customer-focused and skilled in troubleshooting technical issues while maintaining clear and professional communication with end users.
What you will do:
- Oversee the annual desktop replacement project ensuring timely and accurate deployment of 150 machines annually.
- Handle urgent replacements for hardware failures minimizing downtime for users.
- Prepare and deploy IT equipment for new hires ensuring readiness for day-one productivity.
- Perform cable management to maintain organized and efficient workspaces.
- Deploy troubleshoot and repair peripherals including keyboards mice and scanners.
- Maintain accurate records of hardware deployments and replacements.
- Perform other duties as assigned to support the IT Services team and overall IT operations.
- This role may require occasional evening or weekend work to address IT emergencies or system maintenance.
What you need to succeed:
- Strong organizational and time management skills.
- Excellent problem-solving abilities and attention to detail.
- Effective communication and interpersonal skills to collaborate with users and team members.
Education and Experience Requirements:
- Associate degree in Information Technology or related field or equivalent experience.
- Minimum of 1 year of experience in desktop support or a similar role.
- Familiarity with hardware deployment cable management and peripheral troubleshooting.
Preferred Certifications:
- CompTIA A or equivalent certification.
Physical Demands and Work Environment:
- Work onsite.
- Standing walking crouching and regular lifting up to 15 pounds
- Frequent use of hands and reaching with hands and arms
- Regularly talking hearing seeing and sitting
- Moderate to loud noise level
Salary Range:The salary range for this role is $50000-$60000 and represents the firms good faith and reasonable estimate of the range of possible compensation at the time of posting. Actual compensation will be dependent upon a number of factors including but not limited to the candidates relevant experience qualifications and location
What We Offer:NKSFB offers a great variety of benefits and perks to our employees. Some of these include:
- Medical Dental and Vision coverage
- Flexible Spending Account
- Basic Life and AD&D
- Voluntary Life and AD&D
- Long Term Disability
- Voluntary Critical Illness and Cancer Hospital Indemnity and Accident Coverage
- Genetic Screening and Cancer Support
- Pet Insurance
- Accrue 15 PTO days annually
- 401k Match and Profit Sharing Plan
- 10 Paid Holidays and 1 Floating Holiday
The job duties listed are typical examples of work performed by positions in this job classifications and are not designed to contain or be interpreted as a comprehensive inventory of all duties tasks and responsibilities. Employees may also perform other duties as assigned.
NKSFB LLCis an Equal Opportunity Employer and is committed to diversity and inclusion. If youre a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position please contact us at.
We collect your personal information when you apply for employment at NKSFB LLC. To learn more about our data privacy practices please view ourEmployee Privacy Policy
Required Experience:
Junior IC
About Company
NKSFB is the top business management firm in the U.S. We help the world’s leading entertainers succeed financially through a full-service approach.
