Key Account Manager, Industrial & AeroSpace & Defense Markets

If youre looking for a special place to build or grow your career youve found it. Whether youre an experienced professional a recent college graduate or somewhere in between IDEX is a place where you can apply your existing skills and learn new ones in an environment where you can make an impact.

With interesting opportunities in engineering marketing sales supply chain operations HR finance and more across more than 40 diverse businesses around the globe chances are we have something special for you.

The Key Account Manager (Sales & Business Development) is responsible for managing and growing a portfolio of strategic customers across Industrial and Aerospace & Defense (A&D) markets. This role balances disciplined account stewardship with proactive business development driving run-rate revenue while identifying new growth and synergy opportunities across the IDEXMott platform. Success in this role requires strong commercial judgment technical aptitude and the ability to lead cross-functional collaboration to deliver customer satisfaction and sustainable growth.

Reporting Relationship:

Reports to Senior Director of Sales & Business Development Industrial & A&D Business Units

Segment Focus:

Industrial / ATA Accounts

• Own and execute run-rate business performance
• Drive new growth and identify whitespace opportunities
• Actively pursue IDEXMott synergy opportunities

Aerospace & Defense Accounts

• Own and execute run-rate business
• Identify and develop business development opportunities
• Ensure customer satisfaction delivery performance and revenue stability across existing programs

Key Responsibilities

• Serve as the primary point of contact for assigned accounts building trusted long-term customer relationships
• Identify develop and convert new growth opportunities into funded programs prototype work and production awards
• Manage run-rate revenue including order flow forecasting accuracy pricing commercial terms and ongoing customer communication
• Proactively coordinate IDEXMott synergy opportunities with sister companies
• Partner cross-functionally with Engineering Operations Quality and Supply Chain to ensure reliable delivery issue resolution and program continuity
• Represent the voice of the customer while aligning internal priorities with strategic and operational constraints

Major Challenges

• Balancing long-term account strategy with day-to-day transactional activities (quoting order follow-up issue resolution)
• Aligning internal cross-functional teams to meet customer timelines and technical requirements
• Resolving contract discrepancies and commercial disagreements
• Translating customer pain points into actionable internal priorities while managing competing demands

Expected Performance Outcomes

• Achieve year-over-year double-digit revenue and margin growth for strategic accounts
• Deliver new business wins through IDEX platform synergies
• Respond to customer inquiries related to orders lead times and pricing within an average of 24 hours
• Demonstrate strong cross-functional collaboration across engineering operations quality service and field sales
• Ensure strong quote-to-order conversion and compliance with pricing policies

Required Experience & Qualifications

• 712 years of experience in technical sales key account management or business development within Industrial Aerospace Defense or advanced manufacturing environments
• Proven ability to drive growth in industrial markets and manage complex long-cycle customer relationships
• Strong commercial judgment with the ability to engage technical operational and executive stakeholders
• Experience in multi-business or platform organizations preferred
• Familiarity with engineered components filtration fluid control precision manufacturing or advanced materials preferred

Skills & Competencies

• Proficiency in NetSuite and Microsoft Office
• Working knowledge of manufacturing processes and their impact on inventory shipping and vendor management
• Technical aptitude to understand Mott products and applications
• Pricing and price-list fluency
• Ability to collect analyze and interpret business data

Personal Attributes

• Driven self-motivated and results-oriented
• Professional pleasant and constructive communicator
• Tenacious and resilient
• Strong cross-functional collaborator
• Highly organized adaptable and effective in dynamic environments

Are you ready to join a different kind of company where our people our culture and our commitments are centered around providing trusted solutions that improve lives around the world

Total Rewards

Benefits Package

Our comprehensive U.S. benefit offerings include: Health benefits 401(k) retirement savings program with company match PTO and more. More information on our benefits and rewards can be found on our career page: is an Equal Opportunity Employer. IDEX gives consideration for employment to qualified applicants without regard to race color religion creed genetic information sex sexual orientation gender identity or expression marital status age national origin disability protected veteran status or any other consideration or protected category made unlawful by federal state or local laws.

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