Application Administrator II
Long Beach, NY - USA
Job Summary
At Relativity Space were building rockets to serve todays needs and tomorrows breakthroughs. OurTerran R vehicle will deliver customer payloads to orbit meeting the growing demand for launchcapacity. But thats just the start. Achieving commercial success with Terran R will unlock newopportunities to advance science exploration and innovation pioneering progress that reaches beyondthe known.
Joining Relativity means becoming part of something where autonomy ownership and impact exist at every level. Here youre not just executing tasks; youre solving problems that havent been solved before helping develop a rocket a factory and a business from the ground up. Whether youre in propulsion manufacturing software avionics or a corporate function youll collaborate across teams shape decisions and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand and your voice will help define the stories were writing together. Nowis a unique moment in time where its early enough to leave your mark on the product the process andthe culture but far enough along that Terran R is tangible and picking up momentum. The mostmeaningful work of your career is waiting. Join us.
About the Team:
The Information Technology team at Relativity Space is responsible for all computing infrastructure (end-user server virtualization and cloud) software and software services videoconferencing telecommunications services and equipment networking and information security. We work with and support the needs of all internal teams providing critical infrastructure and services for all operations of the company. The complexity and scale of Information Technology needs at Relativity Space provides many unique opportunities to challenge and elevate strategic and tactical technical skillsets of our team members. We pride ourselves on developing innovative effective and highly scalable systems and processes to enable our workforce to design and operate the factory of the future employing cutting-edge manufacturing technologies to build the worlds best rockets. We foster and encourage growth hold each other accountable and collaborate extensively with our peers to provide best of breed services and infrastructure to our stakeholders who happen to be a group of extraordinarily talented committed and hyper-achieving set of the greatest minds and people to work with on the planet.
About the Role:
As an Application Administrator II youll help shape how teams across Relativity Space collaborate manage work and improve business processes through enterprise productivity platforms. This role is both consultative and technical: youll partner with stakeholders to understand workflows and requirements design solutions collaboratively and then implement those solutions through platform configuration. While Jira and Confluence are the primary tools today the role extends beyond platform administration into process analysis solution design governance and user in this role requires balancing customer needs with governance standards security requirements and overall system health.
Responsibilities Include:
- Partner with stakeholders to understand business objectives workflows and operational challenges
- Translate business requirements into scalable platform solutions and recommend appropriate tools processes or integrations
- Help evaluate whether requests should be addressed through existing capabilities platform enhancements or alternative solutions
- Configure and maintain Jira projects Confluence spaces workflows automations forms dashboards and related platform capabilities
- Apply established configuration standards and governance practices to promote consistency and maintainability across the platform
- Contribute to ongoing platform improvement and simplification initiatives
- Support access management permission reviews and platform governance activities
- Participate in configuration reviews change management processes and platform health initiatives
- Help maintain alignment with security audit and compliance requirements
- Guide users through platform capabilities and best practices
- Deliver training documentation and consultative support to help teams become more self-sufficient
- Help stakeholders understand tradeoffs between customization and long-term scalability
- Troubleshoot platform issues integrations and user-reported problems
- Support application upgrades plugin lifecycle management and operational maintenance activities
- Monitor platform performance and contribute to continuous improvement efforts
About You:
- Platform administration experience: working knowledge of enterprise collaboration or workflow platforms such as Jira Confluence ServiceNow or similarly highly configurable business applications
- Problem-solving and troubleshooting skills: A methodical approach to diagnosing problems resolving incidents and improving platform reliabilityespecially in integrated environments
- Business process and systems thinking: ability to understand business workflow and identify pain points in order to recommend practical solutions
- Clear communicator and collaborator: Ability to effectively facilitate discussions gather requirements explain solutions and provide training to both technical and non-technical stakeholders across a variety of business teams
- Security-minded and detail-oriented: Familiar with access governance and platform hygiene practices that align with security and compliance expectations
- Integration-focused perspective: Understanding of how to connect Atlassian SharePoint and other systems to create smooth workflows and minimize silos
Nice to haves but not required:
- Relevant Certifications: Credentials like Atlassian Certified Professional or or similar that reflect advanced platform expertise
- Project and service management familiarity: Familiarity with Agile ITSM project portfolio management service catalogs or operational workflows
- Automation and integration experience: Experience with scripting (e.g. PowerShell Python or Java) to support automation integrations and operational efficiency
- User Experience Awareness: A thoughtful approach to usability and design when configuring projects spaces or workflows Cloud and infrastructure exposure: Familiarity with cloudhosted enterprise applications and supporting technologies such as Google Cloud Platform (GCP) Kubernetes or similar environments
- Migration Project Experience: Exposure to application upgrades platform migrations or cloud adoption initiatives including testing validation or end-user readiness activities
- Industry Context: Experience in aerospace manufacturing or other complex technical industries where traceability compliance and collaboration are critical
At Relativity Space we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience qualifications and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity a generous PTO and sick leave policy parental leave an annual learning and development stipend and more!To see some of the benefits & perks we offer please visit here.
Hiring Range:
$100000 - $137500 USD
At Relativity Space we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience qualifications and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity a generous PTO and sick leave policy parental leave an annual learning and development stipend and more!To see some of the benefits & perks we offer please visit here.
Hiring Range:
$100000 - $137500 USD
At Relativity Space we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience qualifications and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity a generous PTO and sick leave policy parental leave an annual learning and development stipend and more!To see some of the benefits & perks we offer please visit here.
Hiring Range:
$100000 - $137500 USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
If you need a reasonable accommodation please contact us at .
Required Experience:
Unclear Seniority
About Company
A rocket company at the core, Relativity Space is on a mission to become the next great commercial launch company.