Senior Director, Technology Operations-Fraud and ID Verification, Trust and Safety
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Job Location:
Bentonville, AR - USA
Monthly Salary:
$ 130000 - 260000
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Position Summary...
Were looking for a Senior Director of Fraud and Digital Identity to lead the long-term strategy and execution of fraud prevention and digital identity capabilities for the Spark Driver gig delivery platform. This role is responsible for protecting platform integrity today while future-proofing identity and trust solutions to support evolving threats regulatory expectations and business growth.You will set the vision for how identity fraud prevention and risk management scale over timeensuring the platform remains resilient adaptable and trusted by millions of drivers. This is a highly visible senior leadership role requiring strong cross-functional leadership and influence.
What youll do...
- Own the end-to-end digital identity strategy with a focus on scalability adaptability and dynamic risk mitigation.
- Define a vision for identity and fraud prevention that anticipates emerging threats (e.g. generative AI synthetic identities emulators spoofing) regulatory changes and platform growth.
- Lead platform and vendor strategy including selection performance oversight cost optimization and configuration. Guide decisions on the right blend of vendor tools and internal technologies that provide necessary capabilities to execute the strategy.
- Establish governance operating rhythms KPIs and success metrics to continuously assess effectiveness and risk posture.
- Partner closely with Engineering Product Security and Asset Protection to align digital and physical risk strategies and ensure coordinated controls.
- Provide leadership during platform stability incidents that impact identity and fraud processes including response protocols post-incident learning and systemic improvements.
- Collaborate with Legal Privacy Compliance and similar risk leaders to ensure fraud and identity strategies remain compliant.
- Represent digital identity strategy trends and risk outlook in executive and senior leadership forums.
What Youll Bring...
- 8 years experience in trust safety risk management fraud identity or similar domains.
- 5 years leading senior leaders or complex cross-functional teams.
- Proven experience with platform strategy and vendor governance.
- Experience operating in regulated or highly controlled environments.
- Demonstrated ability to build durable programs that evolve over time rather than point-in-time solutions.
- Familiarity with modern identity validation techniques (e.g. digital IDs adaptive identity risk-based decisioning signal orchestration) and challenges.
- Background in e-commerce retail gig-economy or high-scale consumer platforms.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $130000.00 - $260000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.
Option 1: Bachelors degree in computer science management information systems industrial engineering engineering management businessinformation systems project/program management information technology finance management or related area and 7 years experience inproject management program management program operations or related 2: 9 years experience in project management program management program operations or related area.4 years supervisory experience.Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.
Masters degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area and 6 years experience in project management program management program operations or related area. We value candidates with a background in creating inclusive digital experiences demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards assistive technologies and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.Primary Location...
802 Respect Dr Bentonville AR 72716 United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Required Experience:
Exec
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more
