Principal Program Manager, Product, Design & Engineering

At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.

Principal Program Manager Product Design & Engineering

Why We Have This Role

How Youll Find Success

• You are a strong program leader who takes full ownership of programs from definition through delivery.
• You bring structure to ambiguity break down complex problems into clear plans and drive execution through influence.
• You are highly organized detail-oriented and comfortable balancing multiple priorities while maintaining a focus on quality and outcomes.
• You build strong relationships communicate effectively at all levels and proactively identify and resolve risks and challenges.
• You hold teams accountable ensure forward momentum and take responsibility for delivering results.

How Youll Grow

• You will gain breadth of exposure and knowledge across many functions in a large Product UX and Engineering organization and across the enterprise.
• Youll partner with the Transformation Team to build and enable a new Product Development Life Cycle designed to drive operational and product excellence.
• Youll become the thought leader and standard-bearer for how Qualtrics builds and delivers products working directly with senior leadership across product engineering and go-to-market organizations.

Things Youll Do

• Own and lead end-to-end program management for complex cross-functional initiatives across Product Experience Design and Engineering
• Define program strategy scope goals timelines and success metrics and drive execution from planning through delivery
• Serve as the central point of accountability for program outcomes ensuring alignment progress and delivery against commitments
• Coordinate across teams to manage dependencies risks and tradeoffs ensuring successful execution of initiatives
• Develop and implement scalable program frameworks processes and tools to improve planning execution and visibility
• Drive cross-functional alignment and decision-making holding stakeholders accountable and ensuring forward progress
• Support product development and release readiness by aligning teams and ensuring smooth delivery and launch
• Identify process gaps and operational inefficiencies and lead efforts to design and implement improvements
• Communicate program status risks and outcomes to stakeholders and leadership enabling informed decision-making

What Were Looking For On Your Resume

• Bachelors Degree AND 10 years of work experience in business operations program management process improvement OR equivalent experience including;
• 5 years working in a SaaS Product Tech and/or Engineering organization
• Demonstrable experience running enterprise-level programs. Preferred previous experience managing a Product/Software Development LIfe-Cycle including experience implementing stage-gates at an enterprise scale.
• Experience in effectively engaging consulting and informing stakeholders at all levels ensuring alignment and buy-in.
• Excellent communication leadership and stakeholder management skills.
• Experience using product management tools to create and maintain prioritized product roadmaps and portfolios.

What You Should Know About This Team

• Newly formed team that is highly trusted by C-suite
• Team of highly skilled business operations generalists and problem solvers
• Collaborative creators with a keen ability to collaborate effectively
• Expert communicators to key business stakeholders

Our Teams Favorite Perks and Benefits

• Experience Bonus: Qualtrics offers US employees an annual $1800 experience bonus to provide an experience they might not otherwise haveattend a sporting event or concert travel somewhere new or even support a nonprofit or infuse funds into a small business in your area.
• Learning and Development: All team members are encouraged to devote 10% of their time to personal learning and development
• The opportunity to work with a diverse range of influential brands.