Remote LOAFront End Processor 100 Remote

Position: Remote LOA/Front End Processor

Location: Remote

Work Model: Fully Remote

Compensation: $55000 to $65000 base salary- exempt plus $100 per file bonus

Schedule: Full-time Monday through Friday East Coast hours (40-50hrs per week)

Overview

This role supports the loan officer and mortgage team by helping manage loans from intake through submission. The Remote LOA/Front End Processor will be responsible for borrower communication documentation review file preparation front-end processing support and coordination with all parties involved in the transaction. This position requires strong Encompass knowledge prior processing experience and solid product knowledge including FHA VA USDA and non-QM loans.

Responsibilities

Serve as the primary contact and liaison between borrowers the loan officer and internal and external parties throughout the loan process.
Handle borrower and in-house questions regarding loan status documentation and next steps to help ensure a smooth process and strong customer experience.
Collect borrower documentation and review income assets employment credit and other supporting documents for completeness and accuracy.
Review organize and prepare loan files for submission.
Track and help clear front-end conditions in a timely and accurate manner.
Communicate with borrowers title companies insurance agents and third parties to obtain required items and keep files moving.
Monitor pipeline status and help identify issues that could delay progress.
Maintain accurate updates notes and documentation in Encompass throughout the life of the loan.
Support the loan officer with disclosures compliance-related tasks customer follow-up scheduling and general administrative support.
Gather and coordinate all documentation needed for processing verifications and underwriting.
Manage multiple active files while maintaining accuracy urgency and strong attention to detail.

Qualifications

5 to 8 years of mortgage experience.
Prior mortgage processing experience required.
Prior Loan Officer Assistant experience preferred.
Strong Encompass knowledge required.
Strong loan knowledge and mortgage process knowledge required.
Experience with FHA VA USDA and non-QM loan products.
Ability to review and organize loan documentation with a high level of accuracy.
Strong pipeline management and condition management skills.
Strong communication and organizational skills.
Ability to work independently meet deadlines and manage multiple active loans.

NMS Disclaimer

Client requirements and hiring decisions are set by the hiring company. Please ensure your application details align with your resume and reflect your direct experience.
Thank you for your interest!