Resident Services Coordinator

Location: Bronx NY 10463 (Riverdale area)
Employment Type: Full-Time Permanent
Schedule: Sunday Thursday 9:00 AM 5:00 PM (rotating holidays)
Compensation: $67000 $72000 per year Full Benefits

Company Overview
A respected mission-driven senior care organization in the Bronx is seeking a compassionate and experienced Resident Services Coordinator to join its team. This organization is dedicated to enhancing the quality of life for seniors through comprehensive care support services and a collaborative resident-focused approach.

Position Summary
The Resident Services Coordinator plays a key role in supporting the Social Services Department and ensuring residents receive high-quality individualized care. This position focuses on care coordination resident advocacy and supporting families through the complexities of long-term care and aging services.

Key Responsibilities

• Assist in the overall management and daily operations of the Social Services Department

• Support and guide a multidisciplinary care team to deliver resident-centered services

• Provide emotional social and community-based support to residents and their families

• Conduct resident assessments and coordinate case management services

• Assist residents and families in navigating long-term care resources benefits and entitlements

• Maintain accurate timely and compliant documentation of services and interactions

• Promote and uphold quality of life standards in alignment with regulatory and organizational guidelines

Qualifications

• Masters degree in Social Work (MSW) required

• NY State LMSW (or working toward licensure) preferred

• Minimum of 2 years of experience in geriatrics long-term care or case management preferred

• Experience with discharge planning and assessing the needs of an aging population preferred

• Background in healthcare aging services or long-term care settings a plus

• Strong communication organizational and documentation skills

• Ability to collaborate effectively with interdisciplinary teams

Compensation & Benefits

• Medical Dental and Vision Insurance

• 403(b) Retirement Plan with Employer Match

• Life Insurance

• Flexible Spending Account (FSA)

• Employee Assistance Program (EAP)

• Pet Insurance

• Tuition Reimbursement Program

• Generous Paid Time Off:

  • 4 weeks vacation

  • 10 holidays (including your birthday)

  • 15 sick days

  • 2 personal days

  • 2 floating holidays

Why Join Us

• Opportunity to make a meaningful impact in the lives of seniors and their families

• Collaborative supportive work environment

• Strong benefits package and work-life balance

• Career growth within a stable mission-driven organization

Apply today to be part of a team committed to delivering compassionate high-quality care.