Global Travel & Expense Manager – Card & Expense Operations

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

The Global Travel & Expense Manager Card & Expense Operations is responsible for the daytoday management and ongoing optimization of the companys global Corporate Card programs and SAP Concur Expense operations across 58 countries.

Job Summary:

Global Travel & Expense Manager Card & Expense Operations

Key Responsibilities

1. Card & Expense Operations

• Manage global Corporate and Purchasing Card programs including issuance maintenance and policy compliance

• Oversee SAP Concur Expense operations including workflows audit rules and user support

• Monitor spend usage and compliance; drive resolution of exceptions and issues

2. Systems & Process Optimization

• Partner with IT to support Concur and ERP (SAP S/4HANA) integrations

• Identify and implement automation and process improvements to enhance efficiency and control

• Support system enhancements upgrades and issue resolution

3. Audit Compliance & Controls

• Lead T&E audit activities (pre- and post-payment) and ensure adherence to policy and SOX controls

• Partner with Internal Audit on reviews and remediation efforts

• Analyze data to identify risks trends and improvement opportunities

4. Team Leadership & Service Delivery

• Lead an offshore/shared services team supporting expense processing audits and customer support

• Define and monitor SLAs KPIs and CSAT metrics to ensure consistent high-quality service delivery and positive employee experience

• Drive team performance training and continuous improvement

5. Stakeholder Engagement & Reporting

• Serve as a key contact for global T&E and card-related matters

• Partner cross-functionally to support program objectives and drive alignment

• Deliver training communications and change management related to policy updates and system enhancements.

• Deliver reporting and insights on spend compliance and operational performance

Qualifications

• Bachelors degree in Finance Accounting Business or related field

• 69 years of experience in global T&E Corporate Card management

• Strong experience with SAP Concur Expense and ERP integrations (e.g. SAP)

• Experience managing global programs and working with shared service teams

• Solid understanding of controls compliance and audit requirements

• Strong analytical communication and stakeholder management skills

The estimated salary range for this position is $125000 to $145000 plus pay is dependent on multiple factors such as skills experience and work location and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package including Medical Dental Vision plans 401(k) with company contribution paid time off paid parental leave and tuition reimbursement.

Why Xylem

We believe in supporting our employees both professionally and personally. Our benefits include:

Paid parental leave maternity support and fertility benefits

Flexibility and hybrid work options where applicable

Health dental and vision insurance from day one

Emotional health and wellness programs and Volunteer program (Watermark)

Paid time off (PTO)/Flexible time off (FTO) and paid holidays

Career development advancement tuition reimbursement and student loan forgiveness

Generous retirement savings plan with company contribution

Employee recognition and discount programs

Ready to grow your career while making a difference Join a team that values your skills supports your development and empowers you to help solve global water challenges.

Xylem does not provide sponsorship for this position.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.