Account Manager Small Pharma

About the Role

IQVIA is a global leader in advanced analytics technology solutions and clinical research for the life sciences industry.

We are currently seeking an Account Manager to support our Small Pharma Segment managing a portfolio of approximately 2030 pharmaceutical clients. Joining our Small Pharma Segment team offers the opportunity to work with innovative pharmaceutical companies while leveraging IQVIAs industry-leading data and commercial capabilities to drive real-world impact.

This role serves as the primary point of contact for assigned accounts and is responsible for driving client satisfaction revenue growth and adoption of IQVIAs data assets and broader commercial offerings. This is a highly visible client-facing role requiring strong relationship management consultative selling skills and the ability to navigate and mobilize IQVIAs cross-functional network to deliver value for clients.

Key Responsibilities

Account & Client Management

• Serve as the primary point of contact for assigned Small Pharma accounts owning overall client relationship health and satisfaction.
• Manage day-to-day client interactions including scope management expectation setting issue resolution and escalation mitigation.
• Proactively identify opportunities to reshape scope reframe client needs and expand engagement value.
  

Commercial Growth & Sales

• Promote and sell IQVIA data assets and broader commercial solutions to existing clients through value-based consultative conversations.
• Identify new revenue opportunities within assigned accounts and support value-added sales initiatives.
• Partner with internal sales specialists and solution teams to bring the right offering to each client.

Contracting Billing & Internal Coordination

• Own contracting invoicing and commercial administration for assigned accounts.
• Coordinate closely with cross-functional teams (Sales Delivery Analytics Legal Finance etc.) to ensure seamless execution and service delivery.
• Broker appropriate internal support across the broader IQVIA network based on client needs.
  

Strategic Engagement & Visibility

• Host and participate in internal business reviews and account planning sessions.
• Represent IQVIA at client meetings conferences and IQVIA-sponsored events.
• Build trusted relationships with client stakeholders while positioning IQVIA as a long-term strategic partner.

Qualifications & Experience

Required

• Bachelors degree required.
• 36 years of experience in the life sciences industry.
• Experience in account management client services sales or commercial roles.
• Demonstrated ability to manage multiple accounts and priorities simultaneously.
• Strong communication relationship-building negotiation and problem-solving skills.
  

Preferred

• Experience selling data analytics or commercial solutions into pharmaceutical or biotech clients.
• Familiarity with life sciences commercial models data assets or market access/commercial strategy.
• Experience working cross-functionally within a matrixed organization.

Core Skills & Competencies

• Client relationship management and consultative selling
• Commercial acumen and value-based sales approach
• Contracting invoicing and account operations
• Conflict management and escalation resolution
• Strong organizational analytical and communication skills
• Ability to work effectively in a fast-paced dynamic environment

Please Note: You must reside within the country where this position is posted in order to be eligible for this remote role.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.