Lab Systems Analyst

Who We Are

Flagship Pioneering is a biotechnology company that invents and builds platform companies that change the world. We bring together the greatest scientific minds with entrepreneurial company builders and assemble the capital to allow them to take courageous leaps. Those big leaps in human health and sustainability exponentially accelerate scientific progress in areas ranging from cancer detection and treatment to nature-positive agriculture.

What sets Flagship apart is our ability to advance biotechnology by uniting life science innovation company creation and capital investment under one roof in a way that is largely without precedent. Our scientific founders entrepreneurial leaders and professional capital managers are each aligned around an institutionalized process that enables us to innovate and transform for the benefit of people and planet.

Many of the companies Flagship has founded have addressed humanitys most urgent challenges: vaccinating billions of people against COVID-19 curing intractable diseases improving human health preempting illness and feeding the world by improving the resiliency and sustainability of agriculture.

Flagship has been recognized twice on FORTUNEs Change the World list an annual ranking of companies that have made a positive social and environmental impact through activities that are part of their core business strategies and has been twice named to Fast Companys annual list of the Worlds Most Innovative Companies.

Our Lab IT and Research Systems teams enable scientific discovery across the Flagship ecosystem through reliable scalable and secure technology solutions that support scientists at the bench and in silico. We collaborate closely with our research teams to ensure their tools systems and environments are optimized for productivity reproducibility and innovation.

Summary

The Lab Systems Analyst I supports the management reliability and continuous improvement of lab and research systems across Flagships internal and ecosystem companies. This role focuses on maintaining healthy lab system environments ensuring secure and compliant data handling and supporting integrations that enable efficient capture storage and analysis of scientific data.

The ideal candidate blends foundational IT support experience with an interest in scientific systems cloud-based infrastructure and data workflows. This role works closely with Lab IT Research Systems and scientific teams to ensure lab environments are robust well-maintained and aligned with research needs.

Key Responsibilities

Lab Systems Management

• Support the administration and lifecycle management of lab systems instrument software and supporting infrastructure.
• Assist in maintaining system health through monitoring routine maintenance and coordination of updates and upgrades.
• Contribute to patch management processes by ensuring lab systems and connected infrastructure are updated secure and compliant with organizational standards.
• Help manage and support cloud-based data storage integrations ensuring reliable data flow between instruments lab systems and downstream analysis platforms.

Research Systems Integration

• Support the integration of research systems with lab environments to enable efficient data capture transfer and analysis.
• Collaborate with Research Systems and scientific teams to ensure data generated in labs is accessible structured and usable for downstream workflows.
• Assist in configuring and maintaining connections between instruments software platforms and cloud services.

Process Documentation and Continuous Improvement

• Document standard operating procedures for lab systems integrations and support processes.
• Identify recurring issues and contribute to improvements in system reliability usability and support workflows.

ITSM and Operational Support

• Assist with triaging and resolving lab IT and research systems tickets including procurement requests ensuring timely and effective support.
• Contribute to maintaining visibility into operational requests without serving as the primary owner of queue management or procurement processes.

Cross-Team Collaboration

• Partner with Lab IT Research Systems Lab Operations and Infrastructure & Operations to ensure cohesive support and system alignment.
• Participate in cross-functional discussions to improve system performance integration strategies and user experience.

Qualifications

• Bachelors degree in Information Technology Computer Science or a related field preferred or equivalent relevant experience.
• 13 years of IT support lab systems or research technology experience ideally within a life sciences or research-focused organization.
• Basic understanding of lab and research IT environments including scientific instruments lab automation or research data systems.
• Familiarity with cloud platforms and data storage concepts (e.g. AWS Azure or GCP) is a plus.
• Exposure to system administration concepts such as patching updates and system monitoring is preferred.
• Familiarity with ITSM tools (e.g. ServiceNow Jira Service Management) is helpful but not a primary focus.
• Strong troubleshooting skills and the ability to communicate technical concepts clearly.
• Strong organizational and collaboration skills with the ability to work across multiple teams and priorities.

Working Conditions

This role is primarily onsite to support lab and research environments with occasional travel between sites as needed. The position may require handling moderately heavy objects such as computer equipment and lab peripherals.

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by law.

We recognize that great candidates often bring unique strengthswithout fulfilling every qualification. If you have some of the experience listed above but not all please apply anyway. We are dedicated to building diverse and inclusive teams and look forward to learning more about your backgroundand interest in Flagship.

Recruitment & Staffing Agencies: Flagship Pioneering and its affiliated Flagship Lab companies (collectively FSP) do not accept unsolicited resumes from any source other than candidates. The submission of unsolicited resumes by recruitment or staffing agencies to FSP or its employees is strictly prohibited unless contacted directly by Flagship Pioneerings internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of FSP and FSP will not owe any referral or other fees with respect thereto.

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The salary range for this role is $76000 - $104500. Compensation for the role will depend on a number of factors including a candidates qualifications skills competencies and experience. Flagship Pioneering currently offers healthcare coverage annual incentive program retirement benefits and a broad range of other benefits. Compensation and benefits information is based on Flagship Pioneerings good faith estimate as of the date of publication and may be modified in the future.

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