Technical Account Manager Intern

As a leading technology service provider in Colorado Go West IT is the trusted guide to the digital frontier. Our mission is to help companies benefit from technology by expertly guiding them to opportunities and protecting them from harm. We do this by providing a team of trusted guides with the knowledge skills and expertise needed to navigate this constantly changing landscape. Our entire team is continually building their knowledge base keeping us ahead of the technology curve and helping us succeed in our mission.

The Technical Account Manager acts as a technical guide for Go West IT clients playing an instrumental role in deliveringcomprehensive IT services and collaboration with all internal teams the Account Manager ensures execution from client onboarding to the ongoing management of the overall account relationship. Reporting to and working alongside the Client Success Manager the person in this role requires a solution-oriented mindset with an ability to facilitate the exceptional delivery of services to our clients.

This internship offers hands-on experience at the intersection of technology and client relationship management where youll collaborate with technical experts and business stakeholders to deliver impactful IT solutions.

This is an excellent opportunity for someone looking to build a career in IT consulting account management or client success within a fast-paced innovation-driven environment.

What You Can Expect From Us:

Opportunity to be an integral part of a forward-thinking organization known for delivering exceptional technical results

A fast-paced environment with exposure to modern business technologies and real-world client challenges

Mentorship ongoing feedback and a strong commitment to your professional development

A collaborative team culture that values communication support and shared success

Access to educational resources and potential assistance for certifications and career advancement

Designated training and skill development

Flexible part-time scheduling with a 3-day workweek and competitive hourly pay range of $20-$27

What We Will Expect From You:

Ability to collaborate with technical teams while effectively communicating technical concepts to non-technical audiences

A solution-oriented mindset with a friendly professional demeanor

Strong relationship-building skills with both internal teams and external clients

Excellent listening written and verbal communication skills

High level of organization attention to detail and strong follow-up habits

Ability to prioritize tasks and manage multiple clients needs simultaneously

Demonstrated curiosity adaptability and eagerness to learn

Interest in IT consulting and understanding of a fast-paced service environment

Commitment to delivering high-quality work with a sense of urgency

What You Will Be Doing:

Assist in handling inbound inquiries and referrals from prospective clients

Participate in discovery meetings to understand client needs and business challenges

Collaborate with technical teams to help develop and present IT solutions

Support proposal development and help facilitate service agreement execution

Assist with client onboarding and ensure a smooth transition to service delivery

Attend client meetings and contribute to ongoing account support activities

Help coordinate communication and project handoffs between clients and technical teams

Support client relationship management through regular touchpoints and follow-ups

Contribute to internal initiatives such as service improvements and process optimization

Perform additional duties as assigned by the Client Success Manager or Account Management team

Qualifications We Require From You:

Authorization to work in the United States

Currently pursuing or recently completed a 2- or 4-year degree in Information Technology Business or a related field

Basic understanding of IT concepts systems or services (coursework or hands-on experience preferred)

Interest in obtaining industry certifications such as:

• AB-900: Microsoft 365 Copilot and Agent Administration Fundamentals

• AB-730: AI Business Professional

• PL-900: Power Platform Fundamentals

• SC-900: Security Compliance and Identity Fundamentals

Application deadline 5/15/2026