Analytics Client Service Intern
Job Summary
Your Team Responsibilities
We are currently seeking an Analytics Client Service Intern to join our Client Coverage organization in Monterrey.
The MSCI Global Client Service team is composed of experienced financial professionals that provide first tier support for our clients around the world. Team members are responsible for responding to a wide variety of methodology usage interpretational and technical questions on both analytical and benchmark products. Client contact is primarily via telephone and email but occasional travel may be required for on-site presentations or trainings. Client Service Analysts work closely with account managers and consultants to develop and maintain
Your Key Responsibilities
- Answer client inquiries about MSCI products.
- Participate in developing client relationships through proactive follow up on issues raised by clients
- Analyze market performance and data for our clients on a reactive and a pro-active basis
- Maintain relationships by ensuring relevant product and model information is shared with clients
- Provide client feedback to the Coverage Product Management Research and Production groups
- Act as point of contact for routine inquiries and data requests
Your skills and experience that will help you excel
- Excellent communication skills in English
- Strong analytical and problem-solving skills coupled with good logical aptitude
- Ability to effectively work with diverse cultures in a global team; sensitivity and appreciation for diverse cultural norms/styles
- Highly motivated dynamic quick learner hardworking and eager to succeed
- Attention to detail is critical
- Independent worker as well as good team player with a strong sense of ownership
- Availability to work for 30 (a must).
- Bachelor Degree in Finance Economics or Mathematics preferably in 6th or 7th semester
About MSCI
What we offer you
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues who inspire support and share their expertise to innovate and deliver for our clients.
- We actively nurture an environment that builds a sense of inclusion belonging and connection including eight Employee Resource Groups. All Abilities Asian Support Network Black Leadership Network Climate Action Network Hola! MSCI Pride & Allies Women in Tech and Womens Leadership Forum.
At MSCI we are passionate about what we do and we are inspired by our vision to power better decisions. Youll be part of an industry-leading network of creative curious and entrepreneurial pioneers. This is a space where you can challenge yourself set new standards and perform beyond expectations for yourself our clients and our industry.
MSCI strengthens global markets by connecting participants across the financial ecosystem with a common language. Our research-based data analytics and indexes supported by advanced technology set standards for global investors and help our clients understand risks and opportunities so they can make better decisions and unlock innovation. We serve asset managers and owners private-market sponsors and investors hedge funds wealth managers banks insurers and corporates.
MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race color religion creed age sex gender gender identity sexual orientation national origin citizenship disability marital and civil partnership/union status pregnancy (including unlawful discrimination on the basis of a legally protected parental leave) veteran status or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process please email and indicate the specifics of the assistance needed. Please note this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee location or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
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Required Experience:
Intern
About Company
We offer data, analytics and technology designed to help you meet private asset, wealth management, sustainability, index and risk management goals.