Commercial Solutions Engineer

Are you ready to unlock intelligence

If you dont think you meet all of the criteria below but are still interested in the job please apply. Nobody checks every box - were looking for candidates that are particularly strong in a few areas and have some interest and capabilities in others.

About the role:

Kong is looking for a Sales Engineer who is motivated to help drive new business evangelize our technology onboard and train new customers and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX Docker HTTP AWS Postgres and Cassandra.

What youll be doing:

• Support field sales in helping customers understand the value of the Kong API Management platform

• Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle from initial product reviews to production

• Support PoCs throughout the entire evaluation process

• Ensure 100% customer satisfaction across assigned set of accounts

• Prioritize customer needs and coordinate with support product and engineering teams to help support customer needs

• Create technical documentation for DevOps implementations and services engagements

• Any additional tasks required by manager

What youll bring:

• 1-3 years software engineer and/or sales engineer management experience at SAAS Open Source or Enterprise Software company.

• We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.

• Solid understanding of cloud computing trends and open source business models.

• You are a strong listener and communicator.

• You can confidently lead a discussion with a group of Product Managers Engineers and for working in a high profile fast-paced startup culture.

Bonus points:

• Experience with Docker.

• Fluent working on Linux OSes.

• Familiarity with CD/CI pipeline.

• Any knowledge on Kubernetes DCOS/Mesos and Docker Swarm is a plus.

About Kong:

Kong Inc. a leading developer of API and AI connectivity technologies is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike Kongs unified API and AI platform Kong Konnect enables organizations to secure manage accelerate govern and monetize the flow of intelligence across APIs and AI models. For more information visit .

Required Experience:

IC