Implementation Manager (CentralMountain US Time Zone)

About ClearGov

Our mission is to create easy-to-use software to help local governments plan budget and report better. ClearGov is a rapidly growing SaaS company that offers a complete planning budgeting and financial reporting suite that enables local governments to plan build and present their financials more efficiently and effectively. Were a mission-driven company that envisions a world where modern software enables every local government to best serve and improve its community.

Our software is utilized nationwide by more than 1700 towns cities school districts and other local agencies who are part of the ClearGov community and were adding more every day. Weve been named to the GovTech 100 for eight years running. ClearGov also earned a place on the Inc. 5000 list of Americas Fastest Growing Companies for five consecutive years:and 2025.

The ClearGov team is a talented group of folks who are passionate about our mission and committed to building a positive productive company culture. We believe in a work-hard/play-hard environment and every day we strive to get better at our work all while being considerate trustworthy and transparent in everything we do.

Core Values

• Be Clear: We strive to be open in all that we do because we believe that transparency is the foundation upon which all meaningful relationships are built.
• Be Trustworthy: We always act with integrity and keep our word because we believe that honest people are authentic consistent and dependable and that those traits form the cornerstone for success and well-being.
• Be Considerate: We are mindful about the impact that our comments and actions will have on others because we want to build a compassionate inclusive environment that nurtures all individuals and communities.
• Be Positive: We believe that the first step in getting something done is believing that it can be done because we know that positive energy brings enthusiasm excitement and empowerment to the team.
• Be Better: We constantly ask ourselves How can we do this better because we know that our families colleagues investors and customers depend on the results we deliver every day.
• Be Fierce: We seek to have bold conversations that interrogate reality and provoke learning to help us tackle our toughest challenges and enrich relationships.
• Be Fun: We value the lighter side of life because we believe that balance laughter and enjoying every moment fuel the soul.
  

About the Opportunity
Were seeking an Implementation Manager (IM) with strong project management expertise and PMP certification to lead structured client-facing SaaS implementations from kickoff through adoption. This role is ideal for a project manager who brings organization accountability and clear communication to complex initiatives while building trusted client relationships.

The IM will serve as the project lead for a portfolio of civic and school district clients ensuring implementations are delivered on time within scope and positioned to drive measurable value.

Key Responsibilities:

• Lead the end-to-end implementation lifecycle from Service Order signature through configuration training and client adoption.
• Develop and manage detailed project plans including scope milestones timelines and success metrics.
• Apply formal project management methodologies to ensure consistent scalable and predictable implementations.
• Serve as the primary project leader and point of accountability for implementation success.
• Translate client goals and process requirements into clear actionable plans and effectively operationalize them within the platform to support their workflows.
• Facilitate structured project meetings status reporting and stakeholder alignment.
• Proactively identify and manage risks dependencies and scope changes.
• Coordinate cross-functional internal teams to deliver on project milestones and resolve issues efficiently.
• Build strong client relationships while maintaining clear project governance and structure.
• Develop training and adoption plans that ensure clients are confident and successful with the platform.
• Document project activity and maintain accurate project records and reporting in internal systems.
• Capture and communicate client feedback to Product and Development teams to support continuous improvement.

Critical Skills/Experience:

• PMP (Project Management Professional) certification required.
• 35 years of project management experience leading SaaS implementations or complex client-facing projects.
• Demonstrated success leading multiple concurrent implementation projects with competing priorities and firm deadlines
• Strong experience in scope management risk mitigation stakeholder management and timeline accountability.
• Ability to drive projects forward while managing client expectations and internal dependencies.
• Exceptional written and verbal communication skills.
• Highly organized with strong attention to detail and follow-through.

Preferred Experience:

• SaaS implementation onboarding or professional services experience
• Experience working with public sector organizations municipalities or school districts
• Familiarity with Salesforce project management tools or customer success platforms

The Ideal ClearGov Candidate:

• Strong ownership mindset and accountability for project outcomes
• Ability to balance client relationships with structured implementation delivery
• Comfortable leading meetings managing stakeholders and making decisions
• Self-motivated and thrives in fast-moving SaaS environments with multiple concurrent projects
• Collaborative team player who enjoys solving complex problems and helping build outstanding teams
• Quick study who can rapidly learn and apply new concepts
• Proven track record of achievement
• Demonstrates an entrepreneurial spirit and gets stuff done
• Has a sense of humor and doesnt take themselves too seriously

Why Join Us:

• Flexible remote work
• Chance to make a meaningful impact on government and school district transparency and accountability
• Opportunity to work in a fast-paced fun and collaborative environment
• Competitive salary and benefits package (see below)
• Professional growth opportunities

Compensation:

• In the spirit of transparency we are excited to share the base salary for this position is $65000 - $85000 USD and exclusive of fringe benefits or potential bonuses. If you are hired at ClearGov your final base salary compensation will be determined by factors such as skills interview performance education and/or addition to those factors we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary for the role. Hiring beyond the base range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).

Benefits:

• Competitive Salary
• Quality Medical Dental and Vision Insurance Plans
• Short and Long Term Disability Insurance
• Life Insurance
• 401K Plan with Match
• Flexible Personal Time Off Policy
• Company-Paid Holidays Observed
• Annual Holiday Dimming of the Lights (aka: reduced work hours)
• Parental Leave
• Employee Referral Bonus

ClearGov is an equal opportunity employer committed to building a diverse inclusive and respectful workplace. We prohibit discrimination and harassment of any kind and make employment decisions without regard to race color ancestry ethnicity nationality or national origin citizenship sex sexual orientation gender identity or expression religion or creed age disability genetic information pregnancy childbirth or related medical conditions marital or family status veteran or military status Indigenous status record of offenses (where legally protected) or any other characteristic protected by applicable federal state provincial or local laws in the United States and Canada.

ClearGov is also committed to providing reasonable accommodations for applicants and employees with disabilities in accordance with applicable U.S. and Canadian laws. If you require an accommodation during any part of the hiring process please let us know.

At ClearGov we value diverse perspectives and believe they strengthen our ability to achieve our mission of helping local governments work better.