Associate Director, Digital Product Management (GPM – Commercial Digital Products)

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

About this role

We are building the next generation of Smart Building digital solutions and we are looking for a product leader who thinks ata portfolioscale and delivers at execution depth.

As Associate Director Product Management Commercial Digital Products you will own the strategy and performance of a multi-product digital portfolio spanning connected building applications analytics-driven services and foundational platform capabilities.

This isa rolewith responsibility for product vision recurring revenue growth and team leadership. You will shape how digital enables service transformationdrivecustomer value andunlocksnew business models in commercial HVAC and smart infrastructure.

Key Responsibilities

A portfolio of Smart Building digital products including:

• Connected services & remote diagnostics
• Analytics & performance applications
• Customer & service-facing digital experiences
• Core digital platform capabilities (APIs telemetry identity integrations)
• Product strategy investment prioritization and measurable business impact
• A team of Product Managers responsible for delivery and lifecycle execution

Set Portfolio Strategy and Drive Revenue Impact:

• Define and execute a multi-year product vision aligned to recurring revenue expansion service attach growth and customer retention.
• Translate strategic priorities into capital investment plans and clear outcome-based roadmaps.
• Own performance metrics including ARR growth attach rate adoption active sites churn reduction and margin impact.
• Present business cases and performance reviewsforexecutive leadership.

Build and Scale a Smart Buildings Digital Platform:

• Lead platform-first thinking across applications to enable scalability interoperability and ecosystem growth.
• Drive API strategy integration standards telemetry pipelines and data product capabilities.
• Balance near-term delivery with long-term platform health and architectural integrity.

Lead Service-Led Digital Transformation:

• Develop digital capabilities that improve asset uptime technician productivity and customer transparency.
• Partner with Sales and Service organizations to launch scalable monetizable digital offerings.
• Evolve packaging and pricing models to support subscription-based and premium analytics services.

Lead and Elevate the Product Organization:

• Manage and mentor Product Managers; sethigh standardsfor discovery roadmap clarity and execution rigor.
• Establish strong product operating rhythms (quarterly planning instrumentation post-launch validation).
• Build a culture of accountability customer obsession and measurable impact.

Required Qualifications

• Bachelors degree
• 12 years in Product Management Digital SaaSand/or IoT
• 6 years directly leading Product Managers

Preferred Qualifications

• Masters degree or MBA
• Experience owning or materially influencing revenue and recurring business models
• Track recordof scaling enterprise digital platforms or connected ecosystems
• Strong financial and commercial acumen
• Executive presence and ability to influence cross-functional leadership
• Preferred experience includes:
• Smart buildings IoT industrial tech HVAC or asset performance management
• Enterprise integrations (BMS/BAS CMMS ERP field service platforms)
• Subscription analytics or services monetization models

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.