Senior Lead Product Manager Common Experiences

Innovate with purpose

At BILL we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools we help businessesfrom startups to established brandsmake smarter decisions and gain control of their operations. And we dont stop there: were creating the future of financial automation so businesses can spend more time on what matters.

Working here means you become part of a vision-driven team thats ready to tackle challenges and build cutting-edge solutions. We value purpose drive and curiosityand we thrive in a fast-paced ever-changing environment. Whether in one of our offices in San Jose CA Draper UT or in a remote-eligible role BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks.

BILL builds high performing teams and we seek to hire the best talent for every role. Were committed to building a workplace that fosters inclusion and diverse perspectives valuing each persons unique skills and experiences. Wed love to hear from youyou might be just what were looking for whether in this role or another.

Lets give businesses more time for what matters.

• Own the vision strategy and execution for homepage wayfinding and integrated user experiences across domains and products.
• Partner with Design and Engineering leads to map and continuously improve end-to-end customer journeys focusing on navigation discoverability and workflow integration.
• Identify and close customer experience gaps through deep customer and market research data analysis and close alignment with stakeholders.
• Drive development and implementation of innovative information architecture navigation experiments and homepage features that address customer pain points and enable cross-product adoption.
• Create and manage program metrics to measure the business and user impact of your initiatives.
• Collaborate with GTM Sales Marketing and CX partners to ensure successful launches and drive adoption of new homepage and wayfinding experiences.
• Facilitate sales and customer education and integrate customer feedback loops (surveys interviews analytics) into the product development cycle.
• Represent the voice of the customer across platform teams and provide strategic guidance on platform-level extensibility configuration and scalability.

• Demonstrated success owning strategy roadmap and delivery for a complex product or domain ideally in SaaS fintech or adjacent B2B/B2B2C environments
• Depth in modern product discovery and delivery practices including user research experimentation and datainformed decisionmaking
• Strong analytical skills with experience defining product metrics designing experiments and translating insights into clear product decisions
• Exceptional communication and influence skills with a track record of driving alignment and outcomes across senior stakeholders and multiple teams
• A customerobsessed outcomesdriven mindset and passion for empowering small and midsized businesses through simple powerful financial operations products

#LI

Whats in it for you

Redefining how businesses automate their work is a fast-paced exciting and fun environment. But we also have benefits and perks to ensure the magic isnt only experienced by our customers but by our employees as well.

Here is a preview of some of the amazing benefits here at BILL:

• 100% paid employee health dental and vision plans (choose HMO PPO or HDHP)
• HSA & FSA accounts
• Life Insurance Long & Short-term disability coverage
• Employee Assistance Program (EAP)
• 11 Observed holidays and wellness days and flexible time off
• Employee Stock Purchase Program with employee discounts
• Wellness & Fitness initiatives
• Employee recognition and referral programs
• And much more

Dont believe us Check out our culture benefits and teams on our career site LinkedIn Life or YouTube pages.

BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories perspectives and experiences of our team members. We welcome people of all backgrounds abilities and identities to bring their authentic selves and contribute to our culture.

We are committed to a transparent inclusive hiring process that reflects our values. If you need accommodations at any stage please contact . To ensure a fair evaluation our Candidate Integrity Policy prohibits the use of unapproved external assistance including generative AI during live interviews or assessments. Doing so will result in a review and potential disqualification.

Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.