International Sales Assistant

Why join us

For nearly four decades Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings an unparalleled showroom experience and unwavering service to the residential and commercial design trade. During that time weve stayed true to our passions values and deep beliefsthat well-designed spaces enrich ones life experience that quality of materials and craftsmanship can never be compromised and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is design for the good of humankind. Its the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values so we can build a more sustainable equitable and beautiful future for everyone.

International Sales Assistant

HOLLY HUNT Enterprises Inc.

Reports to: VP Showroom Sales Operations

Company Overview

HOLLY HUNT is a sales and service organization as well as designer and maker of high-end interior design furniture lighting textiles leather and rugs. HOLLY HUNTS to the trade customers are interior designers and architects.

POSITION PROFILE

The International Sales Assistant will work closely with the International Sales Associates partner showrooms clients and corporate office to ensure the smooth processing and production of international orders. This role focuses on supporting international sales of the HOLLY HUNT collections by assisting these groups on their day-to-day inquiries.

Primary Responsibilities

• Support the perfect execution of the day-to-day: quoting Sales Order Processing Production Updates Shipping Arrangements & Post Delivery Customer Service Issues for all HH Collection product lines for both USD & Euro Orders.
• Answer incoming phone calls and web inquiries
• Enter all new clients on customer card and send new client welcome packet to all new account holders
• Provide information on products pricing lead times specifications etc.
• Outreach/Prospect for new clients and territories
• Process and support the shipment of new client sample library requests
• Follow up on quotes and after sales follow up nurturing existing relationships with consistent follow-up
• Process credit card payments record deposits in Business Central release orders and follow-up on balance due notices to collect payments
• Assist in coordinating correct freight charges for client orders and ensuring ship-to information is complete; provide tracking updates as needed.
• Update approvals for CFAs/SFAs / DFAs
• Run weekly Order Status reports manage open orders update clients as needed and review order hold reports
• Initiate customer service claims to Client First teams organizing replacements/local repairs as needed and track through resolution
• Complete and submit refund request forms for overpayments
• Provide and send sample/tear sheets and perform fabric shops as needed
• Assist with mailers and create eblasts
• Stay informed of new HH products and other general information of interest to customers

Required Experience

• Bachelors degree or equivalent work experience
• 1-2 years working in a retail design or showroom environment
• Excellent interpersonal and communication skills (written and verbal)
• Organized detail-oriented and ability to multi-task
• Proficient in Microsoft Word/Excel/Outlook
• Work with clients or partner showrooms on the phone as needed
• Fluent in one of the following languages is a strong plus to fulfill the role: French Italian Spanish Russian German Arabic

Who We Hire

Simply put we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities gender identities and expressions ages ethnicities sexual orientations veterans from every branch of military service and more. Here you can bring your whole self to work. Were committed to equal opportunity employment including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact MillerKnoll Talent Acquisition at .