Client Engagement Manager
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Job Summary
Job title: Client Engagement Manager
Reporting to: International Client Engagement Director
Based: London HQ
About TEAM LEWIS
We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors: talented people delivering award winning campaigns; expanding client relationships into new markets or services; making strategic acquisitions. The agency its people and client campaigns have won many prestigious awards including Cannes Lions PRovoke Media ICCO European Excellence PRCA Digital Digital Impact Global Digital Excellence.
At the heart of the business is TEAM LEWIS January 2021 there was a need to respond to the challenges the COVID pandemic brought to communities and charitable organisations. TEAM LEWIS saw that support was crucial and change was needed to make that happen. Our local causes scheme was launched. Every member of TEAM LEWIS can nominate a local cause close to their heart to receive a cash addition nominated causes can also benefit from a donation in kind of expertise time and the past year TEAM LEWIS has donated almost $2million to 445 causes around the world. You can read more about TEAM LEWIS Foundation at update with 2022 version.
Purpose of the role
Working within Client Engagement Operations you will serve a hybrid function for the agency. Sitting between our marketing and new business teams you will streamline operations and own the management of our lead generation activities. You will work with marketing new business and creative as well as senior leaders from across the agency to facilitate strategic prospect outreach production of marketing and sales collateral paid lead gen campaigns and pipeline measurement. You will be focused on driving leads and nurturing connections with prospective clients as your primary goal through a multidisciplinary/multichannel approach.
Responsibilities
Utilize marketing and sales communications mix to support lead gen strategy across multiple business and global segments
Assist the Marketing Manager with development execution and tracking of paid lead generation campaigns
Help identify opporutnities with priority verticals and key service areas
Assist Client Engagement team with production of sales collateral case studies and other assets
Own management of prospect outreach and associated tactics event attendance networking and awards
Report weekly on key metrics prospect touchpoints conversations opportunities etc.
Work closely with teams around the world for case studies and marketing assets to ensure consistent relevant sales materials
About you
Ability to go above and beyond to implement and streamline processes for the client engagement/new business teams
Use initiative to improve current processes
High level organisation and attention to detail
Experience in Sales Enablement
Experience in a fast moving sales environment with an understanding of prospecting clients
Experience in and understanding of marketing (communications digital etc.)
Ability to push back on certain areas in order to give the new business team the correct set up and tools to perform effective outreach
Ability to embed yourself into the business understand and act as an ambassador for TEAM LEWIS
This job description is not intended to be an exhaustive list of the responsibilities for this role. Other responsibilities may be added from time to time.
TEAM LEWIS is an Equal Opportunity Employer. We are committed to creating and fostering an environment focused on equality empowerment and respect. We strive to create an inclusive workplace that supports and celebrates our diversity. We continue to invest in our efforts to ensure that TEAM LEWIS is a place where everyone can thrive.
About Company
TEAM LEWIS is a global marketing agency that has grown from start-up to multi-national in a little over two decades. Its success is due to a combination of factors: talented creatives delivering award winning campaigns; expanding client relationships into new markets or services and i ... View more
