Compensation range:

Your rate of pay will be based on applicable experience

Enloe Health is a Level II Trauma Center located in beautiful Northern California. We offer a full array of medical services and our mission is to elevate the health of the communities we serve. As a Planetree organization we place high value on hiring the right team to care for our patients and their familiescare that is steeped in compassion human connection and mutual support. If you feel called to make a meaningful impact through empathetic person-centered care and thrive in a culture that values collaboration and purpose we welcome you to join our team.

POSITION SUMMARY:

The Case Management Supervisor (RN) works as a leader within the Care Management Team supporting the coordination of care and services for patients in collaboration with physicians the full care team payors and patients/families while facilitating patient centric high-quality care delivery. This role leads a team of nurses CMAs regulatory clerks and others to manage patient throughput ensuring compliance with state and federal regulations. Key administrative duties include: orienting training supervising and evaluating staff preparing/finalizing work schedules managing timecards provides approval for select budgetary items and performs chart audits for RNCCs Regulatory Clerks CMAs and other staff as appropriate. This role provides consultation organization-wide regarding difficult cases/innovative strategies related to care coordination; coordinates execution of Enloe Healths collaborative Case Management program participates and takes on leadership responsibilities in committees the community and professional organizations; provides ongoing evaluation and assessment of productivity and other metrics and performs other duties as required.

Additionally this role focuses on guiding teams in reducing unnecessary length of stay facilitating standard operating procedures for safe transitions oversight of daily operations of the case management department and provides leadership to staff to ensure efficient utilization of hospital resources quality patient care and effective compliant discharge role is an example to all in upholding Enloe Healths Mission Vision and Values.

EDUCATION / TRAINING / EXPERIENCE:

Minimum:

• Three years of case management experience
• Experience utilizing computers and Microsoft Office programs Midas Epic or other EHR
• Experience in developing and adapting new care processes and programs
• Knowledge of local state and federal resources confidentiality and risk/malpractice issues within healthcare settings

Desired:

• Masters degree in Nursing Leadership or other related area

LICENSES / CERTIFICATIONS:

Minimum:

• Current RN licensure with the California board of registered nursing
• Current BLS certification

Desired:

• Certified Case Manager (CCM or Accredited Case Manager (ACM) certification

SKILLS / KNOWLEDGE / ABILITIES:

Builds and sustains strong collaborative relationships with organizational leaders community partners physicians and the interdisciplinary team to promote integrated patientcentered care delivery. Must be flexible and able to adapt to shifting priorities. Demonstrates high emotional intelligence including selfawareness empathy adaptability and the ability to navigate complex interpersonal dynamics with professionalism and composure. Excellent verbal and written communication and motivational skills with ability to communicate within all levels of the organization. Understands integrated care team concepts and approaches situations holistically. Works collaboratively with the Social Work Supervisor in a co-management model. Behavior should be reflective of Enloe Health core values. Must be able to fulfill the essential functions of the position.

Benefits Information

Enloe offers a comprehensive and competitive benefits package to all eligible employees including but not limited to:

• $0 premium medical plan to include vision insurance
• Prescription and dental group insurance
• Retirement with employer match
• Generous paid time off (PTO) plan that starts accruing immediately and can be used as its earned
• Extended Sick Leave
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care
• Employee Assistance Program
• Educational Assistance

Please visit the employee benefits page at get more in-depth benefits and coverage information or email to receive a full summary of benefits.