Admissions Assistant

Position Summary

SCIT is seeking a friendly detail-oriented Admissions Assistant to join our Admissions Department. This position serves as the first point of contact for prospective students families and current studentsproviding essential support to ensure a welcoming efficient and informed experience. The ideal candidate will bring strong customer service skills and a commitment to helping students navigate the college admission process.

Key Responsibilities

Front Desk & Customer Service

• Greet and assist all visitors to the Admissions Department in a professional and welcoming manner.
• Answer phones respond to emails and provide accurate information regarding admission requirements application deadlines financial aid options and next steps.
• Schedule campus tours admissions interviews and financial aid advising appointments using college scheduling systems.
• Maintain a clean organized and well-stocked reception area with current brochures and forms.
• Maintain and order office supplies staff refreshments and other items as needed.
• Log and route inquiries and follow-ups to the appropriate staff members.

Admissions Support

• Receive track and process admissions documents including transcripts test scores and application forms.
• Enter applicant data and update application statuses in the colleges admissions system.
• Prepare admission packets communications and decision letters for distribution.
• Assist with coordination of campus admissions events (e.g. orientation information sessions etc.).
• Help monitor and maintain the integrity of applicant data and files in both physical and electronic formats.
• Follow-up with both in-person and online applicants regularly to ensure timely completion of the admission process.

Qualifications

• Associates degree. Bachelors degree preferred.
• Previous experience in customer service or administrative support ideally in a college or education setting.
• Strong written and verbal communication skills; bilingual proficiency is a plus.
• Proficient in Microsoft Office Suite (Word Excel Outlook); experience with student databases preferred.
• Ability to multitask work independently and handle sensitive information with discretion.
• A professional welcoming attitude with a passion for helping students succeed.

Working Conditions

• Mondays-Fridays: 8am-5pm
• Full-time 40 hours/week
• On-site

Benefits Summary

• Paid Sick Leave: 40 hours of paid sick leave for each calendar year
• Paid Vacation: 40 hours of paid vacation for the first year of employment followed by 80 hours of paid vacation for the second year of employment onward. Vacation hours are accrued each term following the 90 day introductory period.
• Paid Holidays: Total of 7 paid holidays throughout the calendar year eligible after the 90 day introductory period.
• Health Insurance: The school offers both PPO and HMO insurance plans where up to $400 of the monthly insurance premium is covered by the school.
• 401(k): Following the first year of employment and 1000 hours of services employees may participate in the schools 401(k) plan.