Staff Machine Learning Engineer

Why Join GEICO

At GEICO we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers expectations while making a real impact on local communities nationwide.

Founded in 1936 GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company we want you to feel valued supported and proud to work here. Thats why we offer the GEICO Pledge: Great Company Great Culture Great Rewards and Great Careers.

GEICO is seeking a Staff AI engineer to join our AI org. This person will play key technical leadership roles for the development of Geicos virtual agent platform that elevates the productivity and quality of service for 20K contact center employees in claims service and sales operations etc. You will be collaborating with a dynamic team of AI and software engineers to design develop and deploy systems that ensure productivity scalability and usability of GenAI workflows across Geico. The ideal candidate should demonstrate a proven track record of building high performance AI/ML platform & systems with hands-on experience and deep enthusiasm for Generative AI technologies. This role requires a minimum of 6 years of relevant experience

Responsibilities:
Technical Design & Implementation: Own design development and maintenance of high-performance durable and scalable platform components. Examples include knowledge management search prompt management workflow orchestration action execution systems logging & tracing semantic knowledge graph etc.
System Evaluation: Contribute to the evaluation and implementation of software technologies tools and frameworks balancing build vs. buy speed to market maintainability etc. for individual systems and platform components.
Cross-functional collaboration: Collaborate with cross-functional teams including data scientists ML engineers software engineers product managers designers to gather requirements define project scope and prioritize feature backlogs. Establish pragmatic technical visions & roadmaps that balance business outcome product release timelines and engineering excellence.
Project Planning: Assist in the planning and estimation of software development projects ensuring the efficient allocation of resources and timely delivery of solutions.
Technical Leadership: Lead a small team of engineers for feature implementation. Troubleshoot and resolve complex software issues ensuring optimal system performance and reliability.
Mentorship: Mentor and guide junior engineers via code reviews and design sessions fostering a collaborative and high-performance team culture elevating AI engineering best practices across the company.

Minimum Qualifications
Bachelors degree or above in Computer Science Engineering Statistics or a related field
6 years of professional software development experience with at least two general-purpose programming languages such as Java C Python or C#.
6 years of experience designing and building AIML systems utilizing open-source/cloud-agnostic components such as search engine (e.g. elastic search Qdrant) data warehouse (e.g. snowflake) streaming platform (e.g. Kafka) relational database (e.g. postgresql) Nosql (e.g. MongoDB Cassandra) distributed processing (e.g. Spark Ray) workflow management (e.g. Airflow Temporal) robotic process automation context management etc.
4 years experience managing end-to-end software development life cycle (version control CICD pipelines Kubernetes clusters testing monitoring & alerting production support etc.)
4 years experience building training finetuning real-time/batch inferencing and evaluation systems for AIML models and LLMs esp. utilizing GPU-powered infrastructure
2 years experience utilizing and/or finetuning LLMs such as GPT Llama Mistral Claude etc. to build conversational experiences and/or agentic workflows

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include but are not limited to the scope and responsibilities of the role the selected candidates work experience education and training the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:Protecting customers through lifes twists and turns with innovation and integrity.

Great Careers:Personalized development programs mentorship and certification assistance.

Great Culture:Inclusive and collaborative culture rooted in shared success.

Great Rewards:Competitive pay benefits and flexibility to support your well-being and future.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race color religious creed national origin ancestry age gender pregnancy sexual orientation gender identity marital status familial status disability or genetic information in compliance with applicable federal state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.