Information Technology (IT) Systems Administrator (Systems Application Analyst 1) 27931
Mountain View, CA - USA
Job Summary
Requisition Number:27931
Required Travel: 0 - 10%
Employment Type:Full Time/Salaried/Exempt
Anticipated Salary Range:$61429.00-$95000.00
Security Clearance:Ability to Obtain
Level of Experience:Entry LevelHI
This opportunity resides with All-Domain Operations (ADO) a business group within HIIs Mission Technologies division. All-Domain Operations comprises multi-domain operations platforms and logistics and intelligence operations.
HII designs develops integrates and manages the sensors systems and other assets necessary to support integrated ISR operations and accelerated decision-making. With data fusion and mission management capabilities for the Department of Defense the combatant commands and the intelligence community HII advances the mission around the globe.
Leadership Mindset at HII Mission Technologies
Leadership at HII is a mindset not a title. Through our Leadership Capability Framework we define how every team member contributes to our mission and culture:
- Know & Grow Your People Commit to learning and supporting team success.
- Build Relationships Communicate openly collaborate well and build trust.
- Take Ownership Deliver on commitments and take pride in your work.
- Customer First Focus on the mission and those we serve.
- Shape the Future Bring ideas curiosity and continuous improvement.
- Act with Urgency Take initiative and follow through with purpose.
These capabilities guide how all employees contribute to our shared success across Mission Technologies.
Summary
HII - Mission Technologies in Mountain View CA is looking for an Information Technology (IT) Systems Administrator (System Application Analyst 1) to support the Defense Innovation Unit (DIU). This position will be responsible for providing basic/advanced technical support and troubleshooting assistance to end users. Your primary focus will be on resolving complex hardware and software issues documenting problems and solutions and working with other IT team members to develop and implement solutions. You will also be responsible for configuring and maintaining network devices servers mobile devices and other IT infrastructure.
Key Responsibilities:
- Provide technical assistance and support to end-users via email phone VTC or in person.
- Troubleshoot and resolve complex hardware and software problems.
- Provide in-person VTC support as needed.
- Document issues and solutions in the helpdesk ticketing system.
- Work with other members of the IT team to develop and implement solutions.
- Configure and maintain network devices servers and other IT infrastructure.
- Ensure the security and integrity of the organizations data.
- Provide administrative functions on DIU cloud services.
- Reformat reinstall and reimage system - WIN macOS iOS Android and Linux.
- Participate in the planning implementation and maintenance of IT projects.
- Provide training and support to end-users on advanced IT systems and applications.
- Follow established hardware and software procurement procedures inventory management and asset tracking.
- Participate in team meetings and contribute to developing IT policies and procedures.
- Able to work with the team and follow assigned tasks.
- Onboarding and out-processing users.
- Other duties as assigned.
What you need to have:
- 0 years relevant experience with Bachelors in related field; or High School Diploma or equivalent and 4 years relevant experience.
- 2-4 years of experience in technical support or a similar role.
- Familiarity with WIN macOS Linux iOS and android.
- Experience with helpdesk ticketing systems.
- Experience in NIPR SIPR and JWICS.
- Experience on Google Workspace AWS GCP SIEM ACAS XDR and Linux.
- Experience with Automation scripts/shell - Bash Powershell zsh and python.
- Experience with Network configuration and maintenance- Cisco Palo Alto Networks Meraki and Aruba.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service skills.
- Ability to work independently and in a team environment.
- Good work ethic and is a go-getter.
- Must be US Citizen.
- Clearance: Ability to obtain.
Bonus points for:
- Secret clearance.
- Experience with SIEM ACAS XDR and Linux.
- Hands-on experience with FedRAMP-authorized cloud platforms and demonstrated understanding of federal IT security requirements and compliance frameworks.
- Hands-on experience with zero-trust architecture principles and modern identity platforms (e.g. Okta Azure AD/Entra ID Lastwall).
- Experience configuring enterprise VTC/AV systems (Zoom Rooms Cisco Webex or equivalent).
- Familiarity with server virtualization (VMware Hyper-V) and/or containerization (Docker Kubernetes).
- Experience contributing to or authoring IT policies documentation or formal IT project plans.
- Familiarity with NIST SP 800-53 DISA STIGs CMMC or related federal security control frameworks.
- Relevant certifications such as CompTIA Security Network CySA; Microsoft 365 Certified (Administrator Expert or Security Administrator); Google Professional Cloud Administrator; or CISSP.
The listed salary range for this role is intended as a good faith estimate based on the roles location expectations and responsibilities. When extending an offer HIIs Mission Technologies division takes a variety of factors into consideration which include but are not limited to the roles function and a candidates education or training work experience and key skills.
Meet HIIs Mission Technologies Division
Our team of more than 7000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is leading the next evolution of national defense the data evolution - by accelerating a breadth of national security solutions for government and commercial customers. Our capabilities range from C5ISR AI and Big Data cyber operations and synthetic training environments to fleet sustainment environmental remediation and the largest family of unmanned underwater vehicles in every class. Find the role thats right for you. Apply today. We look forward to meeting you.
To learn more about Mission Technologies click here for a short video:
HII is more than a job - its an opportunity to build a new future. We offer competitive benefits such as best-in-class medical dental and vision plan choices; wellness resources; employee assistance programs; Savings Plan Options (401(k)); financial planning tools life insurance; employee discounts; paid holidays and paid time off; tuition reimbursement; as well as early childhood and post-secondary education scholarships. Bonus/other non-recurrent compensation is occasionally offered for qualified positions and if applicable to this role will be addressed by the recruiter at the screening phase of application.
Why HII
We build the worlds most powerful survivable naval ships and defense technology solutions that safeguard our seas sky land space and cyber. Our workforce includes skilled tradespeople; artificial intelligence machine learning (AI/ML) experts; engineers; technologists; scientists; logistics experts; and business administration professionals.
Recognized as one of Americas top large company employers we are a values and ethics driven organization that puts peoples safety and well-being first. Regardless of your role or where you serve at HII youll find a supportive and welcoming environment competitive benefits and valuable educational and training programs for continual career growth at every stage of your career.
Together we are working to ensure a future where everyone can be free and thrive.
All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin physical or mental disability age or veteran status or any other basis protected by federal state or local law.
Do You Need Assistance
If you need a reasonable accommodation for any part of the employment process please send an e-mail to and let us know the nature of your request and your contact information. Reasonable accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. Additionally you may also call 1- for assistance. Press #3 for HII Mission Technologies.
Required Experience:
IC