Senior Enterprise Applications Engineer

POSITION TITLE: Senior Enterprise Applications Engineer

DEPARTMENT: Information Technology

REPORTS TO: Director of Enterprise Applications

LOCATION: Secaucus NJ

JOB TYPE: Full-Time Hybrid

POSITION SUMMARY:

We are seeking a senior hands-on Enterprise Applications Engineer to serve as the technical owner and Tier-3 escalation point for our Shopify Plus ecommerce platform and its integrations with enterprise systems. This role will lead the Salesforce Commerce Cloud to Shopify Plus replatform from an integration and interoperability standpoint then transition into senior ownership cross-training and escalation support across the enterprise application landscape.

PRIMARY FOCUS AREAS:

• Senior technical ownership of the Shopify Plus implementation including all enterprise integrations
• Tier-3 escalation for complex cross-system production issues
• Knowledge transfer cross-training and long-term platform stability

KEY RESPONSIBILITIES:

Shopify Plus Implementation & Ownership

• Serve as senior technical owner for the Salesforce Commerce Cloud Shopify Plus replatform from an enterprise integration perspective.
• Design build and debug Shopify Plus integrations across ERP OMS POS financial systems and downstream analytics platforms.
• Own production stability during cutover and post-launch acting as Tier-3 escalation for cross-system incidents.

Enterprise Integrations & Ongoing Support

• Share responsibility with the development and integrations team for existing enterprise integrations beyond Shopify.
• Build and maintain APIs middleware automation and backfills supporting enterprise workflows.
• Partner closely with the Enterprise Applications Support team to ensure clean escalation paths and durable fixes.

Data BI & Analytics Partnership

• Work closely with BI & Analytics to validate data flows reconcile system-of-record discrepancies and remediate upstream integration issues.
• Use SQL-based analysis to ensure operational and financial data accuracy across systems.

Team Enablement & Escalation

• Serve as the senior escalation point for complex integration and platform issues.
• Cross-train development integration and support teams on Shopify Plus integrations and enterprise patterns.
• Establish documentation standards and repeatable support models to reduce single-point-of-failure risk.

ESSENTIAL SKILLS EXPERIENCE AND EDUCATION REQUIREMENTS:

Required Qualifications

• Demonstrated hands-on experience with Shopify Plus including production integrations with ERP OMS POS or financial systems.
• Senior-level experience building and supporting enterprise integrations using APIs and event-driven architectures.
• Strong SQL skills for data validation reconciliation and debugging across systems of record.
• Strong experience with Python for integrations automation backfills and data processing.
• Experience acting as an escalation point for production incidents involving multiple systems.

Preferred Qualifications

• Experience in ERP environments (e.g. BlueCherry or similar).
• Retail ecommerce or omnichannel business experience.
• Experience working alongside external agencies during platform implementations.
• Experience working with dbt and modern ELT/data transformation tools (e.g. dbt Cloud Fivetran Airflow or similar) including supporting and troubleshooting downstream analytics and data models.

Role Clarifiers

• This is not a frontend or Shopify theme/Liquid-only role.
• This is not a helpdesk or Tier-1 support role.
• This is an individual contributor role with no people management responsibilities.

BENEFITS:

• $160000 - $180000 base salary (This range represents the low and high end of the anticipated base salary range for this NJ - based position. The base salary will depend on numerous factors such as: experience and qualifications for the role experience level skillset and balancing internal equity relative to other AO employees.)
• 401(k) with an employer match
• Medical dental and vision
• Generous employee discount

This job description is not an exhaustive list of all functions that the employee may be required to perform and the employee may be required to perform additional functions. Additionally the job responsibilities may change at any time as necessitated by business demands.