Lead Product & Engagement Manager
Boston, NH - USA
Job Summary
Role Overview
Lab49 is seeking a seniorProduct & Engagement Leaderto own the success of complexhighstakesfinancial services initiatives forfinanceclients. This role combinesproduct strategy and leadershipwithfull engagement ownership:including outcomes financials governance andlongtermclient trust.
In this role you do not simply manage a roadmap orfacilitatedelivery. Youwrap your arms around the entire engagement: defining and executing product strategy leadingcrossfunctionalteams ensuring operational and financial rigor and serving as the single accountable owner for client success.
You willoperateat the intersection ofproduct excellence delivery execution and commercial stewardship acting as a trusted partner to senior client stakeholders while protecting both client value and Lab49s interests.
Key Responsibilities:
Product Strategy & Execution
Define own and executeproduct strategy and roadmapsfor complex initiatives ensuring alignment with client businessobjectivesand contractual commitments
Lead thefull product lifecyclefrom discovery through delivery balancing strategic vision with execution discipline
Translate complex financial services concepts workflows and data intoclear product requirements andusercenteredsolutionsin collaboration with UXandengineeringteams
Applydatadrivendecisionmakingandhypothesisleddevelopmenttooptimizeproduct outcomes delivery effectiveness and client satisfaction
End-to-End Engagement Ownership
Act as thesingle accountable ownerfor engagement success across delivery product outcomes financials and client satisfaction
Own andoperatewithin theMSA current SOW and prior SOWs ensuring scope clarity expectation alignment and value realization
Proactivelyidentifyrisks issues and dependencies across product delivery resourcing access and financeand resolve them with clear mitigation plans
Ensure nothing blocks delivery momentum invoicing accuracy or executivedecisionmaking
Delivery & Governance Leadership
Leadcrossfunctional agile delivery teams whilemaintainingclear priorities shared outcomes and predictable execution
Establish and manage delivery cadence operating rhythms and governance forums
Prepare and presentexecutivelevelmaterials that communicate a coherentcompellingstory across progress risks financials and resourcing
Navigate ambiguity and changing priorities whilemaintainingalignment to agreed success criteria
Run the engagement withP&Llevelownership includingutilization forecasting burn management invoicing and margin protection
Understand and manage the commercial implications of delivery decisions scope changes and staffing adjustments
Qualifications:
Experience & Background
7 yearsof Product Management experience including senior roles leading complex initiatives
5 yearsof experience in financial services with strong familiarity with asset management workflows personas and domain constraints
Demonstrated success owningendtoendproductdelivery in complex regulated environments
Proven experienceoperatingin aclientfacing consultative role balancing delivery strategy and commercial considerations
Skills & Capabilities
Strong product instincts paired withoperational and financial rigor
Ability to lead and influence senior stakeholders across organizations
Deep comfort translating betweenbusiness strategy financial concepts and technical execution
Exceptional communication skills with executive presence under pressure
Structured thinker who can makehighqualitydecisions with incomplete information
Domain Expertise (Preferred)
Asset management industry experience including:
Investment vehicles and portfolio management processes
Institutional investment workflows
Front middle andbackofficetechnology platforms
Strong technical foundation in financial systems architecture data platforms and analytics
What Success Looks Like in This Role:
Product strategy is clear defensible and aligned to measurable business outcomes
Delivery is predictablewellstaffed and trusted by client leadership
Financials are cleanaccurate and transparent every month
Stakeholders see you asthe owner not the coordinator
The client wants to expand the relationship because outcomes are consistently delivered
Required Experience:
Manager
About Company
ION financial software improves decision making, simplifies complicated processes and empowers you by providing the right tools.