Data Center Technician I
Boardman, OH - USA
Job Summary
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global technology leader that is transforming the way people shop consume content and interact with digital services. With a strong presence across e-commerce cloud computing digital streaming and artificial intelligence the company is known for its customer-centric approach innovation-driven culture and large-scale global impact. It continues to invest in building products and services that improve everyday life while supporting businesses communities and economies worldwide.
Position: Data Center Technician I
Location: Boardman OR 97818
Location: Boardman OR 97818
Duration: 6 Months
Job Type: Temporary Assignment
Work Type: Onsite
Note: Flexible scheduling may include night shifts and holidays with options of Sunday Wednesday or Wednesday Saturday during either 6:00 AM 4:30 PM or 7:30 AM 6:00 PM plus a first two-week training schedule of Monday Friday 7:30 AM 4:00 PM.
Job Description:
- As a Data Center Technician you serve as one of many primary resolvers for your support team skilled at troubleshooting and resolving complex hardware infrastructure issues.
- You support and share knowledge of these technologies with team members.
- You possess basic to intermediate system administration skills and work autonomously to resolve server issues.
- You understand all aspects of the equipment you support.
- You know how to take direction when given paying attention to all details involved.
- You work well with a team.
- You are receptive to feedback and able to adjust performance and behavior as required for the position.
Work schedule:
- Schedule flexibility required including potential night shift positions
- Shift options include Sunday Wednesday or Wednesday Saturday 6:00 AM 4:30 PM or 7:30 AM 6:00 PM
- Contingent workers are expected to work holidays if scheduled (regular pay not holiday pay)
- First two weeks: Monday Friday 7:30 AM 4:00 PM (Training)
Job Requirements and Working Conditions:
Technical Skills:
- Ability to perform hardware replacements and repairs
- Understanding of cooling systems and power distribution
- Basic Linux/Unix command line knowledge
- Experience with ticketing systems and documentation
- Ability to perform basic network troubleshooting
Physical Environment and Safety Protocols:
- Must successfully pass through metal detection equipment daily
- Required to work in data center environments with variable temperature conditions
- Temperature fluctuations dependent on seasonal changes and external weather conditions
- Work areas may contain environmental allergens and airborne particles including dust
Physical Requirements:
- Must successfully pass through metal detection equipment daily
- Ability to lift up to 40 pounds
- Standing/walking for extended periods
- Ability to climb ladders and work at heights
- Capability to work in various environmental conditions
- Temperature fluctuations dependent on seasonal changes and external weather conditions
- Work areas may contain environmental allergens and airborne particles including dust
- Ability to adapt to varying temperature conditions within the data center environment
- Ability to follow required security protocols including metal detection screening
Basic Qualifications:
- High school diploma or equivalent
- Basic networking knowledge and understanding of TCP/IP (1 years)
- Familiarity with hardware components inside a server/computer (1 years)
- Ability to perform hardware replacements and repairs
- Basic Linux/Unix command line knowledge
- Strong communication skills and ability to work effectively within a team
- Receptive to feedback and able to adjust performance and behavior as required
Degree or Certification:
- High school or equivalent diploma
- (Optional) CompTIA CompTIA
KPI:
- Performance based on queue priority expectations
- Professional conduct
- Team cohesion and collaboration
Leadership Principle:
-
Earn Trust Deliver Results
TekWissen Group is an equal opportunity employer supporting workforce diversity.