Clerk II
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Job Summary
SUMMARY: Performs complex (journey-level) clerical work. Work involves compiling and tabulating data checking documents for accuracy transporting documents and/or stock and inventory and
maintaining files. Works under general supervision with limited latitude for the use of initiative
and independent judgment.
This is a TEMPORARY position to start ASAP. Employees will be employed and paid by Heart of Texas Goodwill Ind. Inc. This position is not hired directly by the states office but through Goodwill. This temporary position is through a State Set-Aside Contract aimed at helping people with disabilities find employment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Proofs correspondence reports purchase orders summaries manuals vouchers records and
- other related forms.
- Answers inquiries regarding policies and procedures assists the public and staff in filling out
- forms and provides information to the public by mail or phone.
- Reviews compiles organizes and tabulates data; performs calculations; and prepares charts
- graphs and tables.
- Maintains files materials reports and supplies.
- Opens sorts and distributes incoming mail; prepares mail-outs; processes outgoing mail; and
- maintains records on postage registered mail and packages.
- Prepares documents for data entry and enters data into database.
- Delivers picks up or receives documents supplies mail equipment or materials; checks for
- quantity and quality; or makes arrangements for repairs and services.
- May maintain office schedules and appointments and perform backup receptionist or telephone
- switchboard duties.
- May arrange the scheduling transfer and display of surplus property; and may conduct physical
- inventory.
- Perform other duties as assigned.
Leadership Competencies:
Leadership Competency | Team Departmental Corporate Leader |
OUR TEAM | |
Emotional Maturity and Respect | Manages personal emotions to gain staff confidence by impartially resolving issues. Consistently treats others with professionalism honor and dignity. |
Integrity | Manages ethically. Develops and implements processes that are consistently executed with fairness and equity. |
Capacity for Change and Innovation | Serves as principal liaison to manage change. |
Interpersonal Skills | Is approachable and open; identifies and facilitates staff engagement opportunities. Engages in conflict appropriately; tailors communication to the appropriate audience. |
Commitment to Development and Empowerment of Self and Others | Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential. |
OUR COMMUNITY | |
Commitment to Goodwills Mission Vision and Values | Manages operations in accordance with Goodwills Mission Vision and Values. Reinforces Goodwills Mission Vision and Values with staff and the community. |
Commitment to Diversity Equity and Inclusion | Champions inclusion activities strategies and initiatives. Executes inclusion strategies. |
Community and Service | Effectively communicates the benefits and impact of Goodwills services to stakeholders. |
OUR GROWTH | |
Commitment to Excellence and Customer Service | Encourages staff accountability for meeting goals and producing high-quality results. |
Business Acumen | Accurately interprets data policies and procedures for sound decision-making. Incorporates critical thinking skills into decision-making framework. Directs and ensures compliance with all Goodwill policies/procedures. |
Stewardship and Accountability | Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management. |
Qualifications
Qualification Requirements:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. A criminal background check is required. The State Set-Asides Contract requires Goodwill to carry a ratio of 75%-25%. Meaning 75% of all our Temporary employees must have either a medical disability or a barrier to employment.
Minimum Skills:
- Proficient with Microsoft Office Suite G-Suite or related software.
- Knowledge of child support laws policies principles and practices; and of investigative practices and techniques.
- Skill in interviewing and in conducting investigations in basic mathematics and in the operation of computers and applicable computer software.
- Ability to analyze interpret and evaluate information; and to communicate effectively.
Education and/or Experience Technical Skills:
A minimum of a high school diploma or general education degree (GED). Experience and education may be substituted for one another. Experience in interviewing and collections related to child support.
Certificates Licenses Registrations:
N/A
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is
- Occasionally exposed to noise levels that vary from quiet to loud.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Frequently required to communicate.
- The job requires using a computer.
Discrimination Reports:
It is the policy of Heart of Texas Goodwill to ensure equal employment opportunity in accordance with all state and federal regulations and guidelines. Employment discrimination against employees and applicants due to race color religion sex (including sexual harassment) national origin disability age (40 years old or more) military status or veteran status is illegal.
Heart of Texas Goodwill managers and employees will comply with state and federal equal employment laws rules regulations and guidelines. Any employees that deliberately violate this policy will be subject to disciplinary action.
Persons who believe Heart of Texas Goodwill has discriminated against them may file a discrimination complaint with the Compliance Officer. The Compliance Officer has full authority to manage issues involving employment discrimination.
Point of contact to file allegations of discrimination:
Compliance Officer
Location:1700 S New Road Waco TX 76711
Phone Number: ext. 450
Email Address:
