Associate Director, Digital Product Management (GPM – Residential Digital Products)

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

About this role

We are seeking a Group Product Manager to lead the Residential digital portfolio spanningSmartHomeapplications technician-facing tools connected residential platforms and residential energy capabilities.

This Associate Director-level role owns portfolio strategy capital allocation within the residential envelope and cross-domain prioritization. You will lead multiple Senior Managers and ensure cohesive investment decisions disciplined execution and measurable outcomes across the connected residential ecosystem.

This roleoperatesat the intersection of IoT devices firmware cloud platforms AI-driven intelligence mobile applications and residential energy systems.

Key Responsibilities

• Product & Portfolio-level strategy across Residential digital experiences
• Capital allocation and investment prioritization within the Residential envelope
• Cross-domain roadmap alignment and tradeoff decisions
• Leadership and development of Senior Managers
• Portfolio KPIs spanning adoption engagement connected growth service performance and digital enablement
• Cohesive integration across homeowner technician portal and energy experiences

WhatYoullDrive

Product & Portfolio Strategy & Capital Allocation

• Define and evolve a cohesive Residential digital strategy across domains
  Balance investment across innovation AI enablement platform modernization and operational reliability
• Make principled tradeoffs across competing productpriorities
• Ensure investment aligns to measurable portfolio outcomes

Cross-Domain Alignment

• Drive integration across IoT device strategy firmware capabilities cloud platforms AI models and mobile experiences
• Identifyshared services reusable platform components and data model alignment
  Ensure portfolio coherence across homeowner technician and ecosystem experiences

Business & Outcome Accountability

• Establish portfolio-level KPIs tied to adoption retention connected penetration service efficiency and energy enablement
• Ensure domain strategies roll up into measurable portfolio impact
• Monitor performance and adjust investment priorities as needed

AI & Intelligent Systems Leadership

• Elevate AI-driven personalization diagnostics automation and energy optimization across domains
• Ensure data strategy supports predictive insights and scalable intelligence
• Drive intelligent differentiation across the Residential ecosystem

Product Leadership & Organizational Development

• Lead coach and develop Senior Managers across Residential domains
• Raise the bar on product rigor prioritization discipline and outcome accountability
• Partner closely with Product Strategy & Rigor leadership to strengthen product craft
• Build a strong and scalable Residential product leadership bench

Required Qualifications

• Bachelors degree
• 12 years in Product Management Digital SaaS and/or IoT
• 6 years directly leading Product Managers

Preferred Qualifications

• Masters degree or MBA
• Experience owning multi-domain product portfolios with capital allocation responsibility
• Strong understanding of device-cloud architectures firmware-integrated systems mobile platforms and AI-enabled products
• Demonstrated ability to drive adoption engagement and connected ecosystem growth at scale
• Experience balancing strategic investment tradeoffs across multiple product lines
• Strong executive presence and ability to influence senior cross-functional stakeholders
• Experience in connected home HVAC energy systems or field service environments preferred

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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Use of AI

Technology-enabled tools may support parts of the recruitment process with oversight by people.