National Account Manager

We are seeking a National Account Managerwho is ready to Amp Up their career at an organization that combines your passion and performance to shape a better world. Amplifons recognition as a Top Employer 2026 across Europe the United States Canada and New Zealand by the Top Employers Institute demonstrates the close tie between our purpose helping people rediscover all the emotions of sound and the success employees can experience here.

The National Account Manager supporting Amplifon Hearing Health Care owns and manages a portfolio of national and key health plan accounts with a focus on retention growth and long-term this role you will lead day-to-day account management activities including renewals account planning performance reporting and execution across internal teams.

You will partner closely with Sales Operations Marketing Finance and Customer Service to ensure contracts are executed effectively clients are satisfied and annual organic revenue goals are achieved. The National Account Manager also supports strategic initiatives and acts as a point of escalation for complex client issues. This role reports to our Vice President of Sales and Account Management supporting Amplifon Hearing Health Care.

Key Responsibilities:

• Manage a portfolio of national and key health plan accounts owning daytoday relationships to drive retention growth profitability and high customer satisfaction.
• Lead account planning renewals and Quarterly/Annual Business Reviews delivering performance reporting insights and strategic recommendations.
• Partner crossfunctionally with Sales Operations Marketing Finance Customer Service and Network teams to ensure contract execution SLA compliance and regulatory requirements (including CMS/Medicare) are met.
• Identify and drive organic growth opportunities within existing accounts by supporting member communication strategies and launching new company initiatives.
• Serve as the primary point of contact for client business needs proactively managing escalations and resolving complex issues in collaboration with internal stakeholders.
• Support enterprise and account management initiatives by contributing insights executing strategies and resolving issues as needed.

Qualifications in this role include but are not limited to:

• Bachelors degree in Business Finance Sales Healthcare Administration or a related field or equivalent professional experience.
• 57 years of experience in Account Management Account Executive or Sales roles preferably within healthcare health plans or payer environments.
• Proven success managing and growing a book of business with responsibility for revenue retention and renewals.
• Experience leading business reviews developing account plans and presenting performance data to clients.
• Strong analytical skills with the ability to translate data into meaningful insights and clientready recommendations.
• Ability to independently manage multiple accounts priorities and deadlines in a fastpaced environment.
• Experience using CRM platforms to manage accounts track activity and support business development; Salesforce is a plus.
• This is aremote opportunity candidates thatresidein the following states are encouraged to apply: IA MD OH SD TX FL IL KY MN MO NC

Preferred Experience and Skills:

• Experience working with or for large health plans and/or payers.

• Background in healthcare benefits insurance or other regulated environments.

• Demonstrated success driving account expansion or upsell opportunities.

• Strong account project and business management skills including timeline development attention to detail and effective followthrough.

• Excellent written and verbal communication skills strong interpersonal and problemsolving abilities and advanced organizational and analytical skills.

Compensation:Based on qualifications we anticipate the hiring range will be$85000-$100000 with incentive potential

Benefits Offered:

• Medical Dental Vision 401(k) with company match and hearing aid benefits for employees & family

• Generous vacation safe and sick leave paid holidays paid volunteer time off and bereavement

• Tuition reimbursement and Employee assistance program for employees & family

• Access to our Wellness Hub your go-to resource for holistic well-being offering tools and support

• Continuous career development with access to Ampli-Academy (internal LMS) LinkedIn Learning Coursera team training and more.

• Additional specialized training for career development

About Us:

Amplifon the global leader in the hearing care retail market and headquartered in Milan Italy empowers people to rediscover all the emotions of sound. We operate under three regions in EMEA Americas and APAC with a global presence in 25 countries and 20300 employees worldwide. Amplifon Americas is regionally headquartered in Minneapolis MN and supports operations in Canada Latin America and the United States. We are a parent company to Amplifon Canada and Miracle-Ear our retail hearing care divisions and Amplifon Hearing Health Care our hearing care insurance division bridging both industries to provide comprehensive solutions for hearing well-being.

Amplifon Hearing Health Careis the nations leading hearing health care benefits solution provider with a national network of over 7000 clinics across the U.S. covering more than 50 million individuals. For nearly 30 years we have been dedicated to making hearing health care more accessible and affordable. Join us and make the switch to an impactful career.

Please note that AI tools may be used to assist in resume screening. All hiring decisions are made by our recruitment team.

We are an equal opportunity employer and value diversity at our company. We do not discriminateon the basis ofrace religion color national origin gender sexual orientation age marital status veteran status or disability status. If selected for an interview please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.