Banquet Manager | Full-Time | McCormick Place Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

McCormick Place Convention Center has an immediate opening for a Banquet Manager. This position is responsible for monitoring and supervising all Banquet functions and Banquet employees at the Convention Center.

This role pays an annual salary of $65000-$72000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until June 5 2026.

McCormick Place Convention Center located in downtown Chicago is the largest and most flexible convention center in North America. With over 2.6 million square feet of exhibition space the campus proudly hosts some of the worlds largest and most prestigious conventions meetings and trade shows welcoming approximately 3 million visitors to Chicago every year.

• Follows weekly work schedule as assigned by Banquet Director.
• Oversees Captains and Banquet Servers during events.
• Trains Banquet Captains and Servers on department standards and procedures.
• Reads and understands Banquet Event Orders (BEO)
• Generates requisitions for all the supporting departments i.e. stewarding purchasing warehouse and laundry.
• Manages all aspects of maintaining existing equipment needed for banquet service by working with Stewarding and Purchasing.
• Orders all replacement items and equipment.
• Coordinates with Culinary and Stewarding departments on the timing and production of functions.
• Communicates effectively as liaise between catering and sale culinary and purchasing.
• Showcases strong and effective floor operations skills.
• Reads understands and interprets the profit and loss statement (P/L).
• Communicates with the Banquet Scheduling Coordinator to make all necessary schedule changes for all functions.
• Meets with Catering Sales Manager to determines proper floor plans meeting notes and equipment needs prior to each function.
• Oversees proper presentation preparation and service needs in conjunction with all food and beverage departments to ensure the highest standards are met.
• Executes last minute changes inspects service set ups in time for all staff final call. Imperative to hold pre-function meetings to discuss meal service and table assignments etc.
• Takes initiative in recommending and implementing new standards or systems with Banquet Directors approval.
• Fosters a cooperative and harmonious working climate conducive in maximizing employee morale thus increasing overall productivity.
• Facilitates Banquet Department meetings with Banquet Managers and Captains to inform them of policy changes client feedback etc.
• Interviews hires trains and designates assignments and projects as given by the Banquet Director.

• Bachelors degree in food & Beverage Management or related field desired.
• Minimum 3-5 years experience in management level position in Food & Beverage or equivalent training experience.
• Prior experience in a Union environment.
• Ability to function in a fast-paced team-oriented environment; manage several direct reports.
• Strong computer skills (i.e. Word Excel PowerPoint Access).
• Must be flexible have a sense of urgency be able to respond quickly and resourcefully to internal and external issues.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.