Sales Subject Matter Expert (remote, US) Chinese, Arabic, or German Speaker

Work Location: remote within the US

Engagement Model:Freelancer / Independent Contractor

Start Date: ASAP

DataForce by Transperfect is seeking an experienced Sales Subject Matter Expert (SME) proficient in Chinese Arabic or German language to join our multidisciplinary team supporting the development evaluation and improvement of AI models used across the sales lifecycle. The ideal candidate will bridge deep sales expertise and data-driven insights to ensure our AI systems are persuasive empathetic context-aware and aligned with proven sales methodologies and business objectives.

Tasks

Main Responsibilities

• Collaborate with AI and Data Teams: Work closely with data scientists and product managers to evaluate AI models used in prospecting lead qualification objection handling negotiation and closing.
• Model Evaluation & Improvement: Identify gaps hallucinations unnatural phrasing and ineffective tactics in existing models and contribute domain insights to improve conversation quality and conversion potential.
• Validation: Validate AI outputs against real-world sales scenarios psychological persuasion principles and customer experience standards to ensure interactions feel human and authentic.
• Define Success Metrics: Define key metrics and success criteria to measure model performance regarding tone empathy objection recovery and eventual deal progression.
• Data Annotation & Context: Support data labeling and annotation by providing specific context on sales stages (e.g. differentiating between a discovery question and a closing question) to refine training datasets.
• Framework Design: Assist in designing prompts and frameworks that allow the AI to adapt to different buyer personas and industries while maintaining consistency.
• Industry Trends: Stay current with evolving sales methodologies (e.g. SPIN Challenger Sandler) CRM technologies and ethical standards in automated selling.

Requirements

Role Requirements

• Language skills: Advanced language skills in Chinese Arabic or German.
• Location: within the US.
• Education: Bachelors degree in Business Administration Marketing Communications Psychology or a related field.
• Experience: 7 years of core sales experience (B2B Account Executive Inside Sales Sales Enablement or Sales Leadership).
• Domain Knowledge: Strong understanding of the full sales funnel pipeline management CRM logic and various sales techniques/methodologies.
• Analytical Mindset: Ability to objectively analyze conversation transcripts and identify why a pitch failed or succeeded.
• Collaboration: Experience collaborating with cross-functional teams (Engineering Product Marketing) is highly preferred.
• Communication: Exceptional written and verbal communication skills with a keen ear for nuance in dialogue.

DataForce by TransPerfect is part of the TransPerfect family of companies the worlds largest provider of language and technology solutions for global business with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering enriching and processing data for Machine Learning in different AI domains.