Premium Suites Supervisor | Part-Time | Mortgage Matchup Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

The Premium Suites Supervisor is responsible for overseeing the serving of guests in suite areas. The Premium Suites Supervisor must be personable and able to work in an ever- changing fast-paced environment. The Premium Suites Supervisor will assist the Premium Suite Managers with projects including training inventory and special events. The Premium Suites Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate of $22.00 to $25.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching

This position will remain open until May 29 2026.

The Mortgage Matchup Centeris in the heart of downtown Phoenix home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.

• Supervises and coordinates premium suite staff including training on company and departmental standards and providing constructive and corrective feedback as needed.
• Ensures a positive and impactful guest experience by delivering professional and courteous guest service.
• Learn and be comfortable with all food and beverage menu items to effectively complete financial transactions and answer guests questions.
• Analyzes and resolves problems with associates guests and the operation with the assistance of the Director of Premium Services.
• Immediately reports any low inventory and safety and maintenance issues to the Director of Premium Services.
• All other tasks assigned by Suites Manager or Director of Premium.

• Minimum of 2 years previous hospitality and high volume dining experience required.
• Strong knowledge of food and wine.
• Basic knowledge of cost control.
• Ability to problem solve and operate in a fast-paced environment.
• Ability to work flexible hours including nights and weekends.
• Standing and walking for entire length of shift.
• Frequently required to reach up to 6-7 feet twist at waist bending and squatting.
• Ability to lift up to 50 lbs.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.