Application Support Engineer- Microsoft Azure

As an Application Support Engineer a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying problems analyzing system behavior and ensuring the smooth operation of critical applications. The position demands continuous collaboration with different teams to maintain system stability and deliver timely solutions that support business continuity and efficiency. Roles & Responsibilities: - Expected to be an SME collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Coordinate with stakeholders to prioritize and address system issues effectively.- Mentor junior team members to enhance their problem-solving capabilities and technical knowledge.- Monitor system performance and implement improvements to prevent recurring issues. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure PaaS.- Experience with cloud service management and deployment within Microsoft Azure environments.- Strong troubleshooting skills to diagnose and resolve complex application and infrastructure issues.- Familiarity with monitoring tools and incident management processes to ensure high availability of services.- Ability to work with cross-functional teams to implement scalable and reliable solutions.- Knowledge of automation and scripting to streamline support tasks and improve operational efficiency. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Azure PaaS.- This position is based at our Mumbai office.- A 15 years full time education is required.