Head of IT, Compliance & Operational Excellence

As the Head of IT Compliance & Operational Excellence at TrustYou you will be responsible for Internal Operations and Office IT driving the optimization of internal systems SaaS tools compliance and business processes to enhance efficiency and support scalable growth across the organization.

Reporting directly to the CFO you will lead a small team while implementing improvements that streamline workflows boost productivity and enable the company to operate effectively across international teams.

Tasks

• Leading internal operations and the office IT team ensuring reliable IT infrastructure device lifecycle management access provisioning and onboarding processes.
• Owning the internal systems and SaaS ecosystem managing tools vendors licenses renewals and optimizing operational IT spend.
• Driving compliance and governance coordinating SOC2 readiness GDPR processes company policies and supporting internal and external audits.
• Supporting process innovation structuring the companys knowledge and data driving workflow improvements and prototyping efficiency solutions.
• Promoting operational excellence by identifying bottlenecks implementing scalable processes improving collaboration and providing leadership with insights on efficiency and system usage.

Requirements

• Bachelors or higher degree in business administration information systems operations management or a related field
• 610 years of professional experience in business operations internal systems IT operations consulting or audit ideally in technology or SaaS companies.
• Proven ability to manage teams internal systems and SaaS tools in a global organization.
• Experience with process optimization AI tools or automation initiatives is a strong plus.
• Solid understanding of internal governance compliance frameworks and operational best practices.
• Structured analytical and hands-on approach to problem solving.
• Ability to collaborate across Finance Legal HR and commercial teams.
• Fluency in English (Must); German is a plus.

Benefits

• Working in a global diverse and collaborative team.
• Flexible working hours that allows you the freedom to shape your work-life.
• Remote-friendly environment.
• On-going career development training and coaching.
• Six days for learning & development.
• Celebrate in style at our team events (in-person and virtually).
• Social benefits and perks based on location.

P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender background religion orientation age or ability.

If you are excited about this opportunity join us! We look forward to your application and getting to know you.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.