Senior Forward Deployed Engineer

Gradial helps marketers and creatives move from idea to execution faster. Our platform turns intent into action automating website updates design system migrations and ongoing content optimization while preserving brand integrity across every touchpoint.

Backed by leading investors were building software that adapts to the user not the other way around. We move with urgency operate with ownership and solve hard problems from first principles. If you want to do ambitious work take real responsibility and help define the future of AI-native content operations youll do your best work here.

The Role

Were hiring a Senior Forward Deployed Engineer to lead implementations of our AI platform directly with customers. This role is ideal for an experienced technically fluent builder who thrives at the intersection of engineering and problem solving; someone who wants to be hands-on with code while shaping how some of the worlds most recognizable brands modernize their content operations.

As a Senior FDE youll own full-stack development for enterprise deployments working side-by-side with customers to map complex workflows into scalable generative systems. Youll move between discovery prototyping implementation and post-launch optimization - translating real-world pain points into elegant technical solutions.

What Youll Own

• Lead technical discovery and implementation for new enterprise customers translating nuanced business processes into robust AI-native solutions.
• Build deploy and optimize features that integrate customer systems with Gradials LLM driven platform.
• Develop reusable tools adapters and configuration layers to support scalable enterprise onboarding.
• Collaborate with customer stakeholders (mainly within marketing operations and engineering) to define requirements surface edge cases and iterate in real time.
• Work closely with Gradials product and engineer teams to incorporate learnings from the field into our core roadmap.
• Contribute to internal technical documentation and implementation playbooks that accelerate future deployments.
• Own performance reliability and maintainability for the solutions you ship from backend architecture to customer UX.

What Were Looking For

• 5 years of software engineering or technical implementation experience ideally in customer-facing contexts.
• Experienced in programming languages such as TypeScript or similar with a strong understanding of APIs and systems integration.
• Ability to rapidly understand unfamiliar technical ecosystems (CMS DAM workflow tools) and build integration paths.
• Excellent communication skills. Confident translating for both technical and non-technical stakeholders.
• High ownership mindset with comfort operating independently navigating ambiguity.
• Demonstrated experience working with enterprise customers; particularly in content marketing or digital operations.
• Experience with LLMs generative AI pipelines and agent-style automation frameworks.
• Prior consulting technical solution engineering or internal tools engineering experience.
• Willingness to travel occasionally (<10%) for customer discovery deployment and relationship building.

Compensation

The salary range for this position is $130000 $210000 annually. Final compensation will be determined based on factors such as experience skills and addition to base salary this role may be eligible for performance-based bonuses and equity awards. Gradial offers a comprehensive benefits package including medical dental & vision insurance 401K retirement plan paid time off paid sick leave and other employee wellness programs.

Youll thrive here if you...

• Embrace AI as a core tool for problem-solving creativity and scale.
• Show a strong work ethic high ownership and bias toward action.
• Communicate with clarity and curiosity.
• Thrive in fast-paced hyper-growth environments; where building is always better than maintaining the status quo.

What we offer

• Meaningful equity and competitive salary
• Comprehensive health dental and vision coverage
• Fast-paced environment with autonomy and ownership
• Real impact zero bureaucracy
• A front-row seat to building category-defining AI infrastructure

AI Literacy & Interviewing Tools

As an AI-first company we prioritize AI literacy as a core competency in our hiring decisions. Were excited by candidates who thoughtfully apply AI tools in their work but during interviews were focused on you. This is your opportunity to show how you think communicate and solve problems. Over-reliance on AI-generated responses during the interview process (especially when it obscures your own voice) will result in disqualification. We want to understand your unique perspective and how you approach challenges both with and without AI.

Privacy Policy

By submitting your application to Gradial you acknowledge that any personal data you provide will be processed in accordance with our. This includes the collection use and storage of your information for the purposes of evaluating your qualifications and communicating with you about your candidacy. We handle applicant data with care and in compliance with applicable data protection laws.

If you have any questions about how your information is used please refer to ouror contact us directly.

Applicants who require reasonable accommodation to participate in the application or interview process should contact us at to request assistance.