Relief Shelter Advocate

Job Title: Shelter Advocate (Weekend & Relief Positions)
Location: Safe Haven Center - Lansdale PA
Reports To: Shelter Manager
FLSA Status: Non-Exempt
Schedule: Relief On-Call (Weekends and Weekday Relief Coverage)

About Laurel House

Laurel House is a comprehensive domestic violence agency dedicated to the vision of ending domestic violence in every life every community and every relationship. We provide an array of supportive services to individuals and families affected by domestic abuse empowering survivors to build lives free from violence and fear.

Position Overview

Laurel House is seeking compassionate and reliable Shelter Advocates to join our weekend and relief this critical role you will provide direct support advocacy and crisis intervention to adults and children residing in our emergency shelter due to experiences of domestic violence. This position offers flexible on-call scheduling and requires availability during weekends or as needed to ensure 24/7 shelter operations.

Key Responsibilities

• Deliver individual empowerment-based counseling and advocacy services to shelter residents.

• Respond to calls and texts on the 24-hour hotline providing crisis intervention safety planning and resource referrals.

• Conduct client screenings intakes and maintain accurate and timely documentation.

• Support residents in accessing resources such as housing employment financial assistance healthcare and legal aid.

• Lead or assist with house meetings and group programming in coordination with the Counseling Department and Shelter Manager.

• Maintain a secure clean and supportive environment within the shelter facility.

• Coordinate donation intake inventory and storage.

• Remain on-site until relieved by the next staff member to ensure uninterrupted shelter coverage.

• Perform other related duties as assigned.

Qualifications

• Experience working with survivors of domestic violence or in residential/crisis intervention settings preferred.

• Strong crisis response active listening and de-escalation skills.

• Ability to work with individuals from diverse backgrounds with cultural sensitivity and empathy.

• Bachelors degree preferred or 1-2 years of relevant experience.

• Proficiency in Microsoft Office and attention to administrative detail.

• Bilingual candidates (English/Spanish or ASL) strongly encouraged to apply.

• Passionate about Laurel Houses mission and committed to survivor empowerment.

Why Join Laurel House

• Make a meaningful impact in the lives of survivors and their families.

• Work in a collaborative mission-focused environment.

• Receive ongoing training and professional development.

• Be part of a dedicated team creating safer communities.

Application Instructions

To apply please email your resume and a brief cover letter to with the subject line:
Shelter Advocate Application - Your Name