VP, Business Systems Engineering & Data Strategy
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Job Location:
Boca Raton, FL - USA
Yearly Salary:
USD 50000 - 200000
Posted on:
7 days ago
Vacancies:
1 Vacancy
Job Summary
VP Business Systems Engineering & Data Strategy
TouchSuite Boca Raton FL (On-Site)
About TouchSuite
TouchSuite is a fast-growing payments technology company providing merchant acquiring payment technology infrastructure and business funding solutions to small and mid-sized businesses across the United States. Our platform offers payment processing integrated payment technology and capital solutions into a unified ecosystem supporting merchants partners and independent sales organizations.
As the company continues to scale TouchSuite is investing heavily in the integration of its technology stack including Salesforce data analytics operational workflows and automation to drive efficiency insight and innovation across the organization.
TouchSuite offers the opportunity to help architect the technology backbone of a rapidly evolving payments platform. The VP of Business Systems Engineering & Data Strategy will play a central role in shaping how technology data and automation power the companys next stage of growth.
Role Overview
TouchSuite is seeking a VP of Business Systems Engineering & Data Strategy to lead the architecture integration and optimization of the companys core business systems.
This role sits at the intersection of technology operations and data strategy. The ideal candidate will have deep experience designing and managing Salesforce-centered business systems building data infrastructure and dashboards and integrating external platforms across fintech or payments environments.
The successful candidate will help TouchSuite transform operational processes into scalable automated systems while delivering real-time intelligence across the organization.
This role reports into a cross-functional leadership structure across Technology and Operations and will lead a small internal team responsible for Salesforce administration data engineering and business intelligence.
The position is based in Boca Raton Florida and requires on-site collaboration five days per week.
Key Responsibilities
Business Systems Architecture
Team Leadership
Ideal Candidate Profile
The ideal candidate combines systems architecture expertise with operational intuition and is comfortable working in a fast-moving fintech environment.
Required Experience
Key Characteristics
Successful candidates typically demonstrate:
TouchSuite Boca Raton FL (On-Site)
About TouchSuite
TouchSuite is a fast-growing payments technology company providing merchant acquiring payment technology infrastructure and business funding solutions to small and mid-sized businesses across the United States. Our platform offers payment processing integrated payment technology and capital solutions into a unified ecosystem supporting merchants partners and independent sales organizations.
As the company continues to scale TouchSuite is investing heavily in the integration of its technology stack including Salesforce data analytics operational workflows and automation to drive efficiency insight and innovation across the organization.
TouchSuite offers the opportunity to help architect the technology backbone of a rapidly evolving payments platform. The VP of Business Systems Engineering & Data Strategy will play a central role in shaping how technology data and automation power the companys next stage of growth.
Role Overview
TouchSuite is seeking a VP of Business Systems Engineering & Data Strategy to lead the architecture integration and optimization of the companys core business systems.
This role sits at the intersection of technology operations and data strategy. The ideal candidate will have deep experience designing and managing Salesforce-centered business systems building data infrastructure and dashboards and integrating external platforms across fintech or payments environments.
The successful candidate will help TouchSuite transform operational processes into scalable automated systems while delivering real-time intelligence across the organization.
This role reports into a cross-functional leadership structure across Technology and Operations and will lead a small internal team responsible for Salesforce administration data engineering and business intelligence.
The position is based in Boca Raton Florida and requires on-site collaboration five days per week.
Key Responsibilities
Business Systems Architecture
- Lead the evolution of TouchSuites Salesforce-centered business systems architecture
- Ensure full integration of Salesforce across Sales Underwriting Risk Merchant Support and Flex Capital
- Oversee architecture for Sales Cloud Service Cloud and Experience Cloud environments including Agent and ISO portals
- Manage integrations between Salesforce and critical fintech platforms including:
- Payment processors (TSYS / Fiserv)
- Underwriting and verification platforms
- Internal merchant lifecycle systems
- Oversee integration frameworks including MuleSoft
- Build and manage a scalable data integrity and reporting layer across the organization
- Lead development of Power BI dashboards supporting executive decision making
- Ensure consistent reporting across sales performance merchant lifecycle risk monitoring and operational performance
- Establish strong governance around data accuracy normalization and availability
- Identify manual processes across the organization and implement workflow automation
- Translate operational requirements into scalable system solutions
- Support automation across merchant onboarding underwriting workflows customer support and capital funding processes
- Identify opportunities to leverage AI and machine learning within the companys operational systems
- Work with internal technology leadership to introduce automation and intelligent workflows where appropriate
Team Leadership
- Establish development priorities roadmap planning and delivery frameworks
- Lead and develop a small technical team including:
- Salesforce Administrator
- BI Analyst
- Data Engineer
- QA support resources
- Partner closely with leadership across:
- Technology Operations Risk & Underwriting Sales & Customer Support
- Act as a translator between business leaders and engineering teams to ensure technology investments directly support operational outcomes
Ideal Candidate Profile
The ideal candidate combines systems architecture expertise with operational intuition and is comfortable working in a fast-moving fintech environment.
Required Experience
- Deep expertise in Salesforce architecture and ecosystem management
- Experience integrating Salesforce with multiple external platforms and APIs
- Strong background in business intelligence and data visualization (Power BI preferred)
- Experience managing complex system integrations using middleware platforms such as MuleSoft
- Demonstrated ability to design systems supporting cross-department business workflows
- Experience in payments merchant acquiring fintech or financial services
- Familiarity with payment processor integrations (TSYS Fiserv gateway platforms)
- Experience supporting underwriting risk or merchant lifecycle operations
- Exposure to AI automation and workflow optimization
- Experience managing technical teams including administrators analysts and engineers
- Ability to lead cross-functional projects involving both business and technical stakeholders
Key Characteristics
Successful candidates typically demonstrate:
- Systems thinking and architectural discipline
- Strong operational awareness
- Entrepreneurial mindset and urgency
- Ability to translate business requirements into scalable technology solutions
- Comfort operating in high-growth fintech environments
Required Experience:
Exec
About Company
Merchant processing accounts to accept credit cards, high-risk merchant processing: CBD, credit repair, ecommerce, restaurants, professionals
