Senior Manager, RFP & Contracts

Position Summary

This is a new and strategic role within our contracts team supporting multi-million dollar deals across Canada.

The Senior Manager RFP & Contracts will serve as the operational key driver of the Strategic Operations team overseeing all contract lifecycle management and RFP activities across Canada. This role requires a seasoned contract professional ideally with a legal administrative background who can navigate the complexities of legal terminology regulatory frameworks and procurement processes within the healthcare and medical devices industry. The successful candidate must quickly grasp complex business concepts and effectively articulate product & service offerings to external audiences. The preferred candidate will be customer-focused and be able to successfully manage diverse facets of the RFP and Contracts process under aggressive deadlines including coordination writing and interfacing with internal and external subject matter experts.

This role is posted as remote across Canada; however candidates located in the Greater Toronto Area are strongly preferred as the team is based in our Richmond Hill office. Candidates located within the GTA will work a hybrid schedule currently consisting of 2 days a week in the office (Wednesday and Thursday).

What Youll Do As a Senior Manager RFP & Contracts

Contracts & Legal Operations (50%)

• Draft review and manage diverse agreements (SOPs SOWs NDAs leases) aligned to legal and business needs.
• Advise stakeholders on contract interpretation risk and regulatory compliance.
• Partner with legal counsel on escalations (indemnities privacy RCAs marketing).
• Maintain and enhance templates clause libraries and playbooks.
• Conduct legal research and ensure consistent compliant documentation.
• Manage legal records and internal procedures.
• Support contract negotiations with vendors and external partners.

RFP Leadership (30%)

• Lead vision strategy and execution of the Canadian RFP process supporting $65M in revenue.
• Oversee full RFP lifecycle in collaboration with Sales Marketing Service Compliance Risk and Pricing.
• Shape proposal strategy assess risks and ensure regulatory alignment.
• Maintain highquality RFP content through standardized templates and strong editorial processes.
• Coordinate with legal to validate contract terms and required bid documentation.
• Track and optimize RFP performance using win/loss and efficiency metrics.

Leadership & Process Excellence (20%)

• Lead coach and develop a highperforming contracts and RFP team.
• Build scalable SOPs and crossfunctional workflows from intake through execution.
• Monitor KPIs identify root causes and drive continuous improvement.
• Foster strong partnerships across Legal Sales Finance and Customer Service.

The Experience Skills and Abilities Needed:

Required:

• Bachelors degree
• 2 years of People Management
• 4 years of law firm or in-house legal
• 8 Experience with commercial contract drafting and negotiation RFP experience risk and compliance management contract lifecycle management

Preferred:

• Law degree or legal studies degree
• Verbal and written proficiency in both French and Engligh is strongly preferred
• Customer focused mindset is essential
• Strong leadership skills with the ability to guide diverse business teams
• Must have the ability to set priorities to meet dictated deadlines
• Must have excellent written and verbal communication skills
• Must be keenly organized to manage project tasks across multiple opportunities at various phases of completion
• Ability to work both independently and as part of a cross-functional team in a fast-paced environment

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